Qualifications:
- A passion for sports and sports wagering.
- This is an entry level position; however, some relevant experience is preferred.
- Some Anti Money Laundering (AML) and Compliance experience preferred.
- Ability to look at multiple data points and to make good business decisions.
- Ability to look at data for sustained periods of time.
- Self-motivated, analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior.
- Intellectual curiosity and good decision making.
- Bachelor's Degree required, preferably in Criminal Justice or Sociology.
License Requirements:
Rhode Island Department of Business Regulation
Essential Job Functions:
- Maintains accurate, detailed records and provides support to Compliance Department.
- Primary responsibilities:
- Review and clear Mobile Sportsbook Queue activities. Investigate and resolve all suspicious activities.
- Review player deposit and withdrawal transactions for potential fraud activities.
- Work with NRC to resolve player inquiries in a timely manner.
- Track and resolve chargebacks.
- Assist in all other mobile Sportsbook Fraud prevention related activities.
- Analyze and monitor daily alerts and reporting, flag any potential fraud activities and take necessary actions to mitigate losses.
- Use a variety of tools, systems and reports to detect fraud trends.
- Responsible for detecting suspicious activities associated with money laundering (including fraud, and terrorist financing), and report them to the appropriate internal parties as practiced by AML compliance program.
- Ensure compliance with KYC and anti-money laundering regulations.
- Work closely with Compliance Team when appropriate.
- Work closely with other team members to resolve player status disputes.
- Investigate payment disputes submitted by account holders and received from payment partners. Manage disputes to effectively protect payment provider relationships.
- Identify and prevent new fraud trends and escalate items as necessary.
Physical/Mental Requirements:
- Must possess the ability to access all areas of the property
- Must be able to speak and write fluently in the English language
- Requires the ability to maintain physical stamina and proper mental attitude to work under pressure when dealing with difficult situations and meeting deadlines
- Maintain a professional, well-groomed appearance
- Requires normal vision and hearing range
- Requires manual dexterity to use personal computer and other office equipment
- May be exposed to moderate noise levels, bright lights, and smoke
Working Conditions:
- Work is performed in a climate-controlled environment, either alone or with others.
- Exposure to paper and/or dust particle
- Exposed to smoke, bright lights, and noise
- Operation of various machines and equipment including but not limited to shredders, copiers laminating and binding machines, computer equipment.
Non-traditional work hours required weekends