AddressOur Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands to government agencies—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft appealing and powerful images, videos, and apps, and transform how organizations interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization, and we know the next big idea could be yours!
Opportunity Summary
Adobe Solution Architects help customers succeed through partnership on digital strategies, product implementation and the consulting services needed to meet their business objectives.
As a Solution Architecture Regional Leader, you will partner with the Senior Director of Professional Services Sales on territory and account strategies for top opportunities. Your responsibility is to drive pipeline, sales growth and customer success. Additionally, you will direct a team that works closely with first-line managers and service sellers.
Your team, known as Customer Experience Architects, work in pre-sales to conduct customer discovery, scope out a roadmap of consulting services, and present proposals to customers. Your role as the leader is to maintain keen awareness of Adobe’s product strategy, consulting offerings, and sales pipeline to find opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend).
What you’ll do
Team Leadership:
- Lead, mentor, and inspire a team of solution architects, encouraging a collaborative and innovative working environment.
- Set strategic objectives and key performance indicators for the team, ensuring alignment with overall company goals.
- Collaborate with sales and account management teams to understand client needs and contribute to the development of customized solutions.
- Engage directly with clients to present and discuss solutions, addressing technical and business requirements.
Technical Expertise:
- Possess a deep understanding of Adobe Experience Cloud products and associated technologies to provide expert guidance to both the team and clients.
- Knowledge of the competitive landscape, complimentary technologies, and their common intersection points with the Adobe Experience Cloud.
- Stay current with industry trends and advancements in digital marketing and technology.
Solution Design and Implementation:
- Provide thought leadership to your team to help them build high quality, compelling proposal and sales pitches that alight to industry trends, technical innovation and customer value realization.
- Coordinate the creation of comprehensive solution designs that align with client objectives and industry insights.
Sales Leadership:
- Proactively inspect pipeline for your region and ensure all deals are accurately, scoped and setup up for customer success.
- Contribute towards pipeline and territory planning with services sales leadership.
- Instill in your team sales competence, including data hygiene and opportunity progression.
- Build positive relationships with ecosystem partners, including license sellers, Customer Success Managers and product engineering teams.
- Evangelize the benefits of using Adobe Professional Services
What you need to succeed
- Proven track record of leadership and mentoring senior teams.
- Experience working in a world-class consulting or technology organization.
- Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies.
- Passion for solving customer problems and rapidly converting pipeline opportunities into closed deals.
- Balance of business and technology skill.
- Knowledge of sales processes.
- Understanding of project delivery methodologies best practices that lead to successful outcomes.
- Ability to articulate complex ideas in a simple and understandable manner.
- Identify business problems and tie your proposed solutions to measurable success criteria.
- Outstanding problem solving and analytical skills, including ability to build clear observations, analysis and conclusions based on customer interviews and data.
- Excellent customer-facing skills with experience making pitches to senior executives (managers, directors, VPs, CMOs, and CXOs).
- Exceptional communications skills both oral and written (e.g., PowerPoint presentations)
- Broad knowledge of common Digital Platform use cases (CMS, Analytics, Personalization, Ecommerce, Digital Asset Management, etc.).
Special Consideration given for
Experience & knowledge in the following areas:
- Adobe Experience Cloud solutions
- Web Analytics or Digital Marketing
- Digital Experience Strategy
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
