About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
The Regional Facilities Technician will handle all maintenance and repair needs for the venues in their assigned region. They will work in alignment with management to identify and solve facility issues in the following areas: plumbing, electrical, HVAC, broken appliances, AV, bowling equipment, arcade/redemption and general building maintenance.
Responsibilities include but are not limited to:
- Routine maintenance tasks: painting, drywall repairs, assembly, installation, etc.
- Repair equipment or appliances including bowling, arcade games and redemption kiosk.
- Ensure proper maintenance and repairs on all electrical, plumbing, and HVAC components in venue.
- Effectively identify, communicate, and report the necessity for all major repairs to Director of Facilities.
- Maintain accurate records of completed repairs utilizing facilities management software (Service Channel).
- Performs other related duties as necessary or assigned.
Skills + Abilities included but are not limited to:
- Understanding of electrical, plumbing, and HVAC systems
- Expertise in bowling: mechanics, pinsetters, scoring, maintenance, etc.
- Expertise in troubleshooting and repairing technical services of the business: building, AV, equipment, tools, arcade games
- Strong communication skills with a go-getter mentality
- Attention to detail with a strong organizational ability to work under pressure amid distractions and interruptions
Education + Experience + Requirements:
- Minimum of 3 years of experience in facilities maintenance
- Ability to work late or “On Call” weekends as required by repairs
- Must have valid driver's license and reliable transportation
- Bilingual (Spanish/English) is preferred.
- Experience with Service Channel or other facilities management software is a plus
- HVAC Certification is a plus
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be flexible with work schedule and can commute daily/weekly to assigned venues
- Must be flexible with work schedule with the ability to travel overnight 50%
Cast Member Benefits:
- Competitive Pay and Growth
- 401(k) Retirement Plan
- Medical, Dental, and Vision
- Employer Paid Life Insurance and Short-Term Disability
- Vol Supplemental Life Insurance
- Vol Long-Term Disability
- Pet Insurance
- Flexible Spending Account
- PTO
- Paid Holidays
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.