JOB TITLE: Regional Collector
GENERAL SUMMARY OF DUTIES:
The Patient Balance Collector works with patients, healthcare providers, payors and other parties over the phone to settle their account balances through taking payments, scheduling payment arrangements and negotiating settlements.
ESSENTIAL FUNCTIONS:
Responsibilities include but are not limited to:
- Reviewing patient bills for accuracy and completeness
- Contacting patients with unpaid debt via phone
- Collecting payments and posting to accounts
- Tracking delinquent accounts
- Achieving monthly collection goals
EDUCATION/EXPERIENCE:
Experience with medical collections preferred.
QUALIFICATIONS:
Must be extremely organized and able to work independently as well as with others.