Regional A/R Manager

National Health Care Associates, provider of high-quality long-term care and short-term rehabilitation services with skilled nursing facilities in the Northeast U.S., is seeking a Regional Accounts Receivable Manager. This is a fantastic opportunity for the right candidate to join one of the premier healthcare organizations in the Northeast. The Regional A/R Manager will work out of a home office (1 week per month) and on the road at our 6 centers in Upstate NY and Vermont (3 weeks per month). Based on your residence, this position will require overnight travel.

The Regional A/R Manager is responsible for the day-to-day coordination and oversight of the facility’s A/R staff to ensure regulatory billing compliance, efficient and maximized collection of receivables, and accurate reporting of billing and cash collection activity.

Reports to

Directly reports to the Corporate Director of Accounts Receivable Operations

Recommended Minimum Position Qualifications

1. Three to five years of billing and collections in a Long Term (LTC) health care environment including management or supervisory responsibilities.

2. Excellent team building, training, and leadership skills are required.

3. Must have thorough knowledge of Medicare, Medicaid and Managed Care billing and reimbursement regulations.

4. The ability to handle multiple priorities and work independently is essential.

5. Strong communication skills and ability to work well in a high-pressure environment.

6. Strong working knowledge of PCC, Excel, Word, Outlook, Electronic Claim Submission and Billing Software programs.

7. Experience in state specific reporting including credit balance reporting.

Essential Duties and Responsibilities

1. Review, advise and assist centers with solving collection issues. Aggressively manage collection issues by directing, consulting and coordinating with facility A/R staff, Administrators, Regional Directors and Corporate Director of Accounts Receivable Operations.

2. Ensure census, revenue and billing system generation in the software are updated accurately for facilities. Provide training when deficiencies are found.

3. Ensure Resident Funds Accounts are managed accurately and meet state requirements by monthly audit of bank reconciliation as well as continue review of practices. Provide training when deficiencies are found.

4. Review, advise and assist centers with resolving billing and revenue coding issues: monitor and advise Business Office Managers on payer and revenue adjustment accuracy and ensure authorizations are obtained per policy.

5. Review cash collection and address collection delays and shortfalls with A/R Staff and Administrator.

6. Provide training to A/R staff as needed to improve internal process efficiency.

7. Manage resolution of non-compliance with facility A/R staff by coordinating performance expectations with A/R staff and Administrator. Report issues to the Corporate Director of Accounts Receivable Operations.

8. Complete reports as directed by policy and Corporate Director of Accounts Receivable Operations.

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

What makes National Health Care Associates (NHCA) a GREAT fit for you?

When you join NHCA, you become part of a premier provider of short-term rehabilitation, skilled nursing, and post-hospital care. Our care team of more than 5,000 employees in 6 states cares for patients throughout the Northeast. We built a comprehensive network of services for each of our 36 centers, carefully designed to address the individual needs of every person entrusted to our care.

Our mission is to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support.

At National Health Care Associates...We Touch People's Lives.

Diversity, Inclusion, & Engagement at National Health Care Associates:

At National Health Care Associates, we not only accept difference, we promote it, we embrace it, and we thrive on it for the betterment of our patients, our employees, and our culture.

We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.

All candidate applications are kept confidential.

Avoid being a victim of Job Scams

Please be advised that National Health Care Associates, Inc. and its affiliates will never ask you to pay for a job offer, placement fee, office equipment or training. Such information is typically requested to be completed on forms while you are in our facility or through our career site. Unfortunately, scammers may impersonate our employees while targeting job seekers. Please remain vigilant and aware that someone may reach out to hire you but may be a bad actor trying to take your personal information and money. Protect yourself by accessing forms and contact information through known company websites instead of email or text message links. Learn more by searching “FTC.gov Job Scams.”