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SalaryJob Description:
The Referral Specialist is responsible for processing referral requests following CareSouth Carolina guidelines and for providing courteous and professional assistance to patients and their families.
Duties/Responsibilities:
- Ensures that referrals are accurate and completed and scheduled in a timely manner
- Ensuring that provider’s diagnostic referral orders are prioritized and authorization competed as needed patient made aware of appointment
- Utilizes the visualutions/referral tracking system to track referrals. Appointments and authorizations are scheduled in a timely manner and task sent to Centralized Medical Records for tracking
- Utilizes established documentation system to notify the referring provider if patients do not adhere to the recommended plan of care and/or authorization is not approved
- Meets with Referral Technical Advisor individually and/or as a team routinely to review referrals and updated training on referral system. Also to provide timely solutions for all identified access/service problems and patient complaints
Education and Experience:
- High school diploma or equivalent
- One (1) to three (3) year experience in field or related field
Hours:
Full Time, Monday-Friday 8:30 a.m.-5:00 p.m. or typical office hours
Locations:
Hartsville, SC
CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Insurance verification: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: In person
