Referral Coordinator - Endocrinology

Description

Referral Coordinator
Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. 

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

HHCMG Referral Coordinator is responsible for new patient referrals being sent to the Endocrinology Service line both internally and externally. Patients will be contacted and scheduled according to their location preferences in all Endocrine Service Line offices. Schedules will be reviewed daily to review for openings to get patients from the waiting list or reschedule list scheduled sooner in order to ensure providers have a full schedule. Each referral will be reviewed for completeness, ensure necessary documents are received and the referral meets the Endocrinology guidelines for an appointment. Coordinator must properly communicate with front desk staff, providers, and managers in each office. Referral coordinators frequently interact with patients, doctors, and insurance companies. Coordinator will be expected to have experience with customer service tasks and the ability to maintain patient records and confidentiality, manage multiple schedules, and ensure that patient information is complete and up to date.

Qualifications

•    High School Diploma or additional education preferred
•    Minimum of 1 year as a medical receptionist or previous care coordination experience required.
•    Direct customer service in the medical field
•    Strong written and verbal communication skills

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.