Recruitment Manager, Physician Services

GENERAL SUMMARY AND PURPOSE:

Under the direction of the Vice President, Talent Acquisition, and as a key member of the Saint Alphonsus Health System provider recruitment team, provides leadership to the recruitment team for support of growth, excellence, quality, and cost effectiveness surrounding provider recruitment strategies, policies, and processes while fostering an environment of continual learning for recruitment teams across Saint Alphonsus and the Trinity Health system.

Collaborates with provider recruitment teams and leadership across Trinity Health to build and develop strong, solid relationships with key stakeholders. Supports effective collaboration, planning, and identification for opportunities to improve Saint Alphonsus Ministry recruitment activity in accordance with the System needs and goals. Taking into account variable factors, assesses and evaluates complex recruitment issues and provides alternatives and solutions to the recruitment team in support of the System-wide provider recruitment process. Responsible for the design, placement, and tracking of provider recruitment activities.

Represents Saint Alphonsus with expert knowledge of the strategic planning, culture, and colleague value proposition. Functions as subject matter expert in recruitment of physicians and providers and provides leadership in the development and execution of strategic physician recruitment plans. The delivery of effective and efficient services in support of strategic and business needs is accomplished in collaboration and partnership with Provider Recruitment leadership, Graduate Medical Education (GME) and Saint Alphonsus.

ESSENTIAL FUNCTIONS:

Knows, understands, incorporates, and demonstrates the Trinity Health/Saint Alphonsus Mission, Vision, and Values in behaviors, practices, and decisions.

Provides expert oversight of the provider recruitment team regarding recruitment strategies necessary to identify and manage current open opportunities.

Develops, fosters, and manages relationships with Saint Alphonsus Ministry leadership and provider recruitment teams to build and enhance creative and effective recruitment methods and campaigns to attract prospective physician and advanced practice provider candidates, building and enhancing candidate pipelines.

Executes and manages opportunity search strategies resulting from consultation with System office and the Saint Alphonsus Ministry physician recruitment team in accordance with system wide provider needs analysis.

Partners with stakeholders to determine future talent needs and build sourcing strategies.

Provides management and oversight in creating comprehensive opportunity and facility descriptions for provider opportunities.

Manages the posting process, prepares opportunity descriptions, develops job postings for all posting sites, and manages marketing campaigns for outreach to providers.

Leads and manages appropriate tracking and verification of all invoices and funds spent on external recruitment resources, including job postings, ad placements, third party placement fees, etc.

Analyzes effectiveness of advertising and resources used for recruitment and makes appropriate utilization recommendations to recruitment teams across Saint Alphonsus.

Reviews and evaluates provider CVs/applications and conducts comprehensive phone screening interviews and assessments with potential candidates as required to determine candidate quality, suitability, and fit for Saint Alphonsus provider opportunities.

Participates and coordinates with System Office recruitment and Saint Alphonsus Ministry recruitment team and leadership to ensure candidates are provided with appropriate information related to existing opportunities.

Provides a seasoned level of expertise in the field of provider recruitment and partners with Saint Alphonsus Ministry recruitment teams to provide consultation direction and management to continually enhance and improve provider recruitment related processes.

Manages direct relationships with system wide provider recruitment teams and provides consultation support and recruitment resources to Saint Alphonsus Ministry recruiters and leadership. Works with Vice President to establish and provide Saint Alphonsus with best practice solutions. Consults with leadership to proactively anticipate customer needs and is creative and flexible in developing options.

Attends recruitment events, fairs, and conferences and other opportunities for recruitment of providers as needed.

Develops all candidate tracking workflow/database and reports, utilizing inhouse Applicant Tracking System (ATS) for the Saint Alphonsus recruitment team reflecting documentation of open positions, candidates submitted, interviews scheduled, provider conversations, offers made, accepted, or declined, and outcomes. Follows up with appropriate candidates and referring parties in a timely manner.

Provides management oversight to the Saint Alphonsus recruitment team and hiring managers and offers expertise in all aspects of the provider recruitment process, including candidate interviews, site visits, etc. Manages tracking and reporting for leadership presentation.

Accountable for individual key performance indicators and metrics related to open opportunities and recruitment efforts.

Consults with System Office provider sourcing team to develop and generate physician and provider recruitment and acquisition strategies by utilizing in-house resources as well as innovative sourcing techniques and provider recruitment procurement methods to attract and yield highly qualified physician and mid-level provider candidates for current and future clinical opportunities throughout the Saint Alphonsus system.

Develops and manages multiple direct and indirect advertising methods and activities, including but not limited to, job boards, social media networking, career web sites, national residency and fellowship programs, professional medical association networking, telemarketing, physician databases, attending professional recruitment events, both virtual and in-person, and other possible channels, to post opportunities and successfully recruit highly qualified provider candidates to Saint Alphonsus.

Initiates vendor led generation of potential candidates for opportunities across the Saint Alphonsus system. Provides initial contact with, and prescreening of, candidate leads as needed and successfully delivers the candidates to recruitment teams system wide. Proactively and strategically initiates and performs provider screenings as required by Saint Alphonsus Ministry for review and consideration. Presents physician and mid-level provider candidates to Saint Alphonsus Ministry recruitment teams and local leadership for potential placement.

Proactively and effectively manages communication with System Office sourcing team regarding in-depth details of open opportunities across the system to assist with generating potential candidates for current openings.

Maintains working knowledge of Trinity Health as a system and Saint Alphonsus, along with local communities, to convey details to provider candidates and assist with candidate inquiries. Presents detailed information regarding opportunities to provider candidates with clarity and specificities of individual opportunities available system wide.

Utilizes strong organizational acumen while keeping abreast of industry trends and applies such to enhance provider recruitment. Provides specialized expertise in recruitment methods and develops and manages innovative solutions and problem resolution with open opportunities, while ensuring and maintaining cost-effective methodology, tools and techniques are utilized.

Participates and coordinates in on-site activities for various physician recruitment projects.

Consults with Vice President, Talent Acquisition, system-wide recruitment teams, and hiring managers to continually improve the recruitment and hiring of physicians and mid-level providers.

Provides a management level of expertise, consultation and problem resolution addressing provider recruitment needs and seeks out additional methods to impact the successful recruitment and placement of provider candidates throughout the Saint Alphonsus system and proposes solutions for recruiting barriers.

Researches and remains current on regional and national physician hiring trends and practices, keeping informed of the newest and latest recruitment strategies. Researches competition in associated markets to help enhance the strength of Saint Alphonsus’s ability to hire and retain top physician and provider talent.

MINIMUM QUALIFICATIONS:

Must have 10 years of Physician Recruitment experience.

possess a comprehensive knowledge of business or healthcare administration as normally obtained through a bachelor’s degree in business, Communications, Marketing, Healthcare Administration, Human Resources or related field or an equivalent education and work experience. Advanced Degree in Healthcare Administration or Management is preferred.

Minimum of ten (10) years of progressively responsible provider recruitment experience. Other recruitment experience will not be considered.

Experience with and expert knowledge of full life-cycle provider recruitment from sourcing to hiring is required. Health care industry experience is required.

Previous account management experience in physician recruitment is required. Ability to develop, build, and manage productive working partnerships internally throughout all levels of an organization is required. Training skills are essential.

Must possess expertise and experience a in provider recruitment strategies, practices, and procedures. Must have knowledge of and be familiar with all various medical and surgical clinical specialty areas. Must have knowledge and ability to provide input for continually improving provider recruitment related processes.

Previous experience with online provider recruiting tools and methods with a demonstrated track record of high-volume sourcing and recruiting of physician talent. Demonstrated experience recruiting physician and provider candidates using innovative best practices. Experience with high-volume recruiting utilizing and navigating various job boards and social media networks. Desire and ability to quickly pick up on new technology.

Previous experience utilizing a robust applicant tracking system or CRM to manage and track current and previous opportunities, candidates, and recruitment efforts is required. Experience using Practice Match is highly preferred.

Must possess highly effective interpersonal and excellent phone, verbal, written, and electronic communication skills in both content and delivery. Must be comfortable communicating with all levels of provider specialties, candidates, and organizational leaders.

Ability to work effectively and independently and function in a fast-paced and rapidly changing environment while meeting high demands and changing deadlines. Ability to manage high volume of phone calls with frequent interruptions while remaining organized and composed.

Ideal candidate will be enthusiastic and self-motivated with relentless attention to detail and accuracy and will possess strong organization, problem solving, technical and analytical skills.

Must be able to independently plan, organize, and prioritize large workload and assignments with tight deadlines and have excellent time management skills for the execution of multiple and high-volume work assignments.

Must be able to successfully establish excellent rapport and effective working relationships with provider recruitment teams, leadership, and physicians. Very strong customer service orientation with a positive attitude is required and will have demonstrated ability to gain trust and respect of recruitment teams, providers, and peers. Must be change oriented.

Must be a demonstrated team player with a history of achieving results and be performance driven. Must be willing to work some non-traditional hours to accommodate physician and provider schedules and recruiting events.

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and chal

Our Commitment to Diversity and Inclusion. Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Job Type: Full-time

Pay: $45.00 - $56.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Work Location: In person