Amelia Island Resort
At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
Job DescriptionTo oversee the successful execution of craft bar, pool and beach rentals experiences and family entertainment by monitoring the team of recreation attendants, engaging with guests, and creating memorable vacation moments
ResponsibilitiesEssential Functions:
- Responsible for opening and closing procedures of camp room and craft bar
- Create and deliver clear stand-up plan for team daily, at start of each shift
- Take guest reservations for camp and craft experiences
- Host and assist execution of daily craft offerings, camp themes
- Demonstrate creativity, crowd management, and Tanner enthusiasm
- Effectively handling guest complaints and resolving issues with courage and confidence
- Keep up with Kronos timecard hours for designated team on a daily basis
- Supervise and train craft attendants, camp counselors and interns, acting as a coach/mentor and positive role model while referencing the company culture throughout daily practices
- Communicate end of day recap to management detailing action items, staff issues, follow up needed, etc.
- Inspect all department areas daily, monitoring cleanliness, organization and reporting of safety hazards with follow up
- (camp room, craft storage area, craft zone cabinets/tables, towel stations, Gamer's etc.)
- Keep a strict inventory of recreation equipment for designated area
- (craft materials, camp materials, gaming equipment, s'mores supplies, etc.)
- Assist in preparing weekly schedules by providing staffing needs
- Act as Social Recreation's Manager on Duty when scheduled accordingly
- Assist in preparing for and presenting monthly team meetings and trainings
- May assist in research and brainstorming of new programming
- Assist in all other aspects of the recreation department as needed including supervising Evening Events or Group Recreation Events (ie. beach fires, teambuilding, holiday special programs)
- Must maintain valid driver's license and certified driver status for ability to drive company vehicles
Computer Programs Utilized:
- Kronos (correcting missing punches, time edits)
- Birchstreet (supply ordering)
- Microsoft Outlook/Calendar
- Microsoft Excel
- Resort Suite (reservations, charging tickets)
Working Environment & Physical Demands:
- Exterior and occasionally interior of hotel with exposure to various weather conditions
such as extreme heat, cold, rain, wind, sun and darkness with limited lighting
- Must be able to stand and exert well-paced mobility for up to 6 hours in length
- Must be able to lift up to 25 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular
and continuing basis
- Must be able to bend, stoop, squat and stretch to fulfill lifting task
Employment Type: OTHER