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Form of workAs a Recreation Coordinator you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities
- Plan, organize, and instruct specific classes, activities and events, including special events, holiday programs, competitions, mixers, and other group activities
- Monitor and evaluate recreation program content and prepare communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest
- Evaluate programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs
- Monitor pool activities, towel inventory control, and all other activity common areas
- Always provide outstanding guest/owner service including answering inquiries, providing information and general problem solving
- Maintain recreation inventory and order activity supplies within budgetary constraints
- Assist and provide support to other departments when requested, assist in conducting program surveys and preparing reports as needed, and carry out all reasonable requests or special projects by management of which the employee can perform
- Ensure smooth flow and control of resort pool towels while maintaining the neatness of the towel desk and maintain proper stock levels in the towel desk
- Rent and sign out recreation equipment to guests
- Monitor pool and enforce all safety rules and regulations
Here's why you'll love it here; We offer an excellent benefits package to our full-time Team Members that include:
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list, and becoming a great place to Work certified company, earning our 2022 certification.
Schedule Details:
Our recreation department operates 7 days per week. The schedule will be assigned 8 hour shift with 30 minutes break time in the time range 6 am - 8 pm.
What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Knowledge of a wide variety of recreation activities and programs, including their development and implementation
- Able to interact with all age groups courteously and effectively
- Excellent guest relations skills
- Must be able to perform the four basic arithmetic operations (add, subtract, multiply, and divide)
- Maintain a neat, clean, and well-groomed appearance (specific standards available)
- Proficient in Microsoft Office and basic desktop publishing skills to prepare documents advertising activities as well as routine administrative paperwork
- Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners
- Able to run a standard cash register with a basic understanding of opening and closing procedures
- High school/ GED
- Previous customer service experience
- Previous hospitality experience
- Able to run a standard cash register with basic understanding of opening and closing procedures
- Basic Japanese language skills
- CPR certification and first aid
- Associate degree/College diploma/ CEPEG
