Recovery Analyst I (Full-Time, Remote)

TREND Health Partners is seeking a qualified Recovery Analyst I for our Credit Balance Team.

Primary responsibility is the identification, analysis and recovery of credit balance accounts at provider sites on behalf of our clients who are Health insurance companies. Ensure that all activities related to successfully and correctly analyzing accounts are completed in an accurate and timely manner. Develop strong working relationships with provider staff by consistently producing quality results, demonstrating professionalism, and communicating constructively with all levels of provider staff.

This is a great opportunity to join a dynamic, employee-owned company that promotes a collaborative and innovative work environment. We offer a comprehensive compensation package which includes competitive salaries, highly valued health insurance, 401(k) with employer match, paid parental leave, and much more.

Applicants must be legally authorized to work in the United States on a full-time basis as TREND Health Partners is unable to provide sponsorship for visas. Additionally, TREND’s information security controls require that all workforce members reside within the United States.

Role and Responsibilities

• Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state.
• Manage accounts receivables to ensure timely collection of identified Client overpayments.
• Prioritize workload to meet deadlines and goals using guidelines set out by manager.
• Achieve individual productivity and quality standards.
• Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers
• Respond to all provider and Client requests in a timely manner.
• Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship.
• Always represent TREND and our clients in a professional manner.
• Cooperate with team members to meet goals and complete tasks.

Qualifications

• Experience in in Revenue Cycle – Patient Accounting preferred
• Excellent computer skills and proficient in Excel
• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills, displaying the ability to connect and build relationships at all levels with providers, management, and peers.

Preferred Skills

• Proactive, independent and results oriented.
• Customer and team focused with a strong desire to be an active, long-term participant in the growth of the firm overall