Reception/Office Assistant

Receptionist/Office assistants

This is a full-time position based out of our location in Miami, 33166. This is a great opportunity to join our company and learn the artificial grass business. This person will support the sales team and work directly with customers as well as other departments.

Responsibilities:

This position will involve answering incoming phone calls and emails or social media messages, scheduling appointments, setting up tools for sales person, filing, updating and maintaining records, dealing with incoming invoices, preparing and collecting conditional and unconditional releases for various projects. responsibilities will include processing pending or receiving payments, and assisting the owner with estimating. Must be urgent in regards to tasks given, asking for more when needed. Provide support to other departments as needed.

Some of the duties that this person will be responsible for include:

• Working with customers directly making sure that their questions and concerns are answered. Provide relevant information on product specs and installation service. Work as a Sales person's right hand in making sure that everything is answered on behalf of the company.
• Create files and keep track of all customer paperwork, taking direction from the sales team on specific needs and requirements.
• Keep track of projects and provide timely communication to clients.
• Answer calls in English as a professional customer service, Spanish is a plus.

The ideal candidate should also be comfortable working in a fast-paced environment and have the ability to work independently.

Additionally, the candidate must possess all the following skills/traits:

• Must be proficient with Microsoft Office, Word, Excel, CRM Experience Preferred.
• Excellent communication skills - verbal and written. Fluent in English and Spanish (must speak, read, write)
• Answering calls in a professional and friendly manner
• Provide accurate information to callers and take messages as necessary
• Strong organizational and time management skills
• Strong attention to detail
• Strong written and verbal communication skills
• Proficient in using office equipment such as printers, copiers, and fax machines
• Notary public certificate (not necessarily required)

Must have a positive, winning attitude always seeking to improve.

Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $700.00 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

License/Certification:

• Certified Notary Public (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person