Receptionist/Optometry Technician

Exciting opportunity to join a private optometry practice. We offer flexible hours, weekdays only, hours of operation are 9:30-5:30 Mondays, Tuesdays, Thursdays, Fridays and 10AM-6PM Wednesdays.

JOB SUMMARY: Welcoming & Greeting patients, Answering Phones, Patient Scheduling, Obtaining Insurance Authorizations, and Pretesting Patients.

Qualifications:

Necessary:

• Strong work ethic: Presents a professional attitude and works at a steady pace to complete all necessary tasks and responsibilities without being asked.

• Promptness: Reports to work at or before the designated start time. Never absent without notice.

• Appearance: Dresses professionally.

• Teamwork: ALWAYS willing to assist others with tasks when needed.

• Organization: Can prioritize tasks and organize work to achieve the maximum efficiency.

• Initiative: Strongly self-reliant and self-motivated. Takes prompt actions to influence event positively and is responsive to opportunities. Is self-motivated to take actions beyond the minimum necessary to achieve the goal.

• Emotional Stability: Maintains composure when dealing with argumentative people or defensive situations.

• Adaptability: Maintains effectiveness in varying situations, environments or with different personalities.

Skill Set

• Organizational: Able to organize duties into daily, weekly, and monthly routine and complete them on time.

• Computer Skills: Must be competent on Microsoft Outlook, Excel and Word.

• Written Communication: Able to produce quality written correspondence that is accurate and effective when applicable.

• Verbal Communication: Able to effectively communicate with other staff members, patients and other outside business contacts with proper etiquette and in a professional manner.

Duties and Responsibilities

• Greeting / welcoming patients with a smile and positive attitude – This must occur before anything else!

• Insurance authorizations and eligibility: Verifying insurance coverage and eligibility daily for vision and Medicare.

• Receiving patients in: Making sure any paperwork that is needed is completed including the Intake Form

• Scheduling, confirming and rescheduling patient's appointments

• Answering telephones & taking messages

• Checking answering machine/voicemails

• Learning different lens styles, materials and options in both glasses and contact lenses

• Being knowledgeable about patient’s insurance plans

• Assisting patients in finding out details about their insurance coverage

• Keeping track of patient insurances, co-pays, deductibles and other expenses.

• Maintaining office and keeping front office clean

• Finding and preparing patient charts the day before.

• Checking patients out, reviewing the routing slip and collecting payment

• Straighten up waiting area (clean up brochures, magazines, etc.) daily.

• Clean optical displays (dusting/windexing glass surfaces and mirrors, straightening out frames to face forward)

• Dispensing patient’s contact lens orders and ensuring all payments have been paid in full.

• Make sure there are enough patient history forms and office use forms copied

• Assisting the doctor with daily office tasks, filing, faxing, other office duties.

Required Education: High school diploma at minimum

No optical experiences required; training provided.

Please email oaklandeyesfl@gmail.com or call (954) 306-2409 for more information.