Norfolk Iron and Metal is seeking a receptionist who will be responsible for providing administrative support to the Durant, IA branch, including coordinating various activities, maintaining records, and customer service
Job Duties:
Answer all incoming telephone calls, assist callers with questions as needed, and transfer calls to the appropriate department/employee.
- Always maintain professional appearance and behavior.
- Greet all visitors to the company, and either direct them to the appropriate department of employee or call the appropriate department or employee informing them of the visitor.
- Sort and distribute incoming mail as well as prepare outgoing mail.
- Assist in office management, organization and cleanliness procedures.
- Serve as back-up to receiving clerk.
- Monitoring office inventory and ordering supplies
- Scanning documents and printing invoices.
- Helping research and plan branch events and activities.
- The receptionist may be asked to perform other duties as specified by the supervisor/leadership team.
- Must be able to attend work on a regular basis.
Knowledge, Skills, Aptitude
- Excellent oral and written communications.
- Proficiency in Microsoft products, including PowerPoint is desired
- This person must be able to demonstrate confidentiality when dealing with personnel issues and critical thinking skills
- Strong customer service background
- Attention to detail
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest