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Salary**Pet Friendly Office**
Job Type: Full-time.
Qualified applicants must meet the following requirements:
- Valid Drivers license and acceptable driving record.
- Ability to lift up to 20 pounds.
- Working knowledge of Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Basic understanding of administrative and clerical procedures and systems.
- Ability to function well in a fast-paced and at times stressful environment.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite and/or related customer management software.
- Ability to work independently.
- Typing 40 wpm.
Responsibilities:
- Answers telephones and directs callers to the appropriate department.
- Expedite the resolution of customer problems and complaints.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise with or without supervision.
- Continually learn about new products.
- Understanding and implementing safety techniques and procedures.
- Respond to customer requests and questions in a professional manner.
- Take, retrieve and deliver messages for various personnel.
- Input and update current and new customer information.
- Manage appointment calendars for assigned management staff.
- Assist department manager(s) with routing and scheduling services.
- Assists with office inventory monitoring, ordering, receiving, and stocking.
- Assist with clerical duties such as photocopying, faxing, filing, and retrieving or sending mail.
- Up-sell and sell additional products/services to existing clients.
- Perform other duties as assigned.
Compensation/Benefits For Permanent FT Staff:
- Competitive salary based on experience.
- Paid Time Off (PTO).
- Qualified Small Employer Health Reimbursement Arrangement (QSEHRA).
- Tuition Reimbursement
- Retirement Plan (401k) with employer match.
- Holidays include a paid week off from Christmas to New Year.
Additional Information:
- Pre-employment drug screening and background checks are required.
- Arbor Care is an equal opportunity employer (EOE).
About Arbor Care:
Originating in historical Lewes, Delaware, AC Plant & Turf has been serving the Delmarva Region since 2014. We’ve grown to provide Sussex and much of Worcester County with the best landscape maintenance, plant care, and turf care available.Our focus is to enhance your natural landscape, preserve the environment, and provide the highest customer service in both plant and turf care management. We provide personalized care and solutions including, but not limited to, plant fertilizer, horticultural oil spray treatments, and our custom 7-step turf nutrient program along with core aeration and over seeding. Our certified arborists and turf care specialists are dedicated to improving the quality of our client's landscapes. We are the definitive authorities in plant diagnostics and treatments.
