Receptionist/Administrative Clerk

Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players.We have been in business for 51 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority.  

If you are looking for a career where you make a difference with over 1,000 team players, please read on. 

Responsible for performing a variety of administrative and facility operations reporting tasks to assist with the smooth o0peration of the facility; and as first point of contact with organization representing a professional image of the organization through answering telephones and greeting visitors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(1) Performing a variety of administrative and facility operations reporting tasks to assist with the smooth operation of the facility to include:

a. data analysis and creating reports and presentations for management.

b. meeting and event coordination and support

c. receiving and distributing packages and mail

d. performing data entry and filing tasks for appropriate department

(2) Answering telephones and greeting visitors in a way that creates a positive image for the company and complies with Food Safety and Security Requirements to include:

a. greeting callers/visitors in a friendly and courteous manner

b. directing callers/visitors to appropriate individuals or areas

c. routing calls to appropriate individuals and/or departments

d. taking accurate messages

e. ensuring the reception area is tidy and presentable.

f. maintaining security by following visitor/gmp forms procedures, monitoring logbook, and issuing visitor badges

(3) Performing office upkeep duties to include:

a. setting up and cleaning meeting rooms and classrooms

b. stocking, cleaning and organizing supply room, storage rooms and ensuring that copy machines, printers and fax machines are stocked with paper at all times.

(4) Support Engineering to include:

a. Formatting Engineering quotes to send to customers.

b. Maintain Salesforce for Equipment opportunities to reflect the current status of project.

c. Update Service Opportunities in Salesforce to let people know when Engineering Services will be at their customer site.

d. Create Parts Opportunities in Salesforce for new Parts Leads.

(5) Performing other duties as assigned.

Physical and Mental Demands

While performing the duties of this job, the employee may be required to sit, talk, listen and stand for extended periods of time.

The employee must have the ability to perform telephone-related hand and finger movements in order to operate company’s phone system. The employee will be required to move about frequently and squat, bend and raise arms above shoulder level occasionally. The employee must have the ability to operate a personal computer (for data entry), postage machine, copy machine and fax machine. The employee must have the ability to express or exchange ideas by means of the spoken word. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee may be required to lift or move 10+ pounds.

Mental requirements include the ability to read, write, problem solve and reason.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

General:

· Excellent attention to detail

· Self-starter

· Works well in a team environment

· Maintains a high level of business courtesy and etiquette when interacting with Customers, Vendors, and Sales representatives

· Demonstrated time management and multitasking skills

· Willingness to work additional hours as necessary

· Bilingual in Spanish not required but desired

· Authorized to work in the U.S.

· Must be at least 18 years of age

Education/Experience: ·

Requires a High School education or equivalent

· Minimum of one year of clerical experience

Computer Skills:

· Proficient in Microsoft Office Programs

· Experience with MS Dynamics Sales and Purchase Order entry, or equivalent

Math/Language/Reasoning Abilities:

· Excellent written and verbal communication skills

· Analytical; ability to solve problems independently

· Ability to make decisions quickly and accurately

Certificates and Licenses:

· None required

WORKING CONDITIONS:

The noise level in the primary work environment is usually moderate i.e., business office with computer printer, and light traffic.

Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc.

About Pro Pac and Qual Pac   

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more. 

We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Sugar Land, TX; Charlotte, NC; and Olathe, KS. 

Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!  

Visit us at https://www.propac.com/.