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Form of workGENERAL SUMMARY
Performs related duties such as providing standard reception, administrative and clerical support including sorting and distributing mail, photocopying records, monitor visitor access and maintain security awareness.
- Welcoming patients and visitors, answering the telephone and answering any inquiries.
- Scheduling appointments and keep those appointments on time.
- Validating insurance eligibility and collecting co-payments.
- Assisting patients with completing necessary forms and documentation.
- Keeping a clean and calm reception area.
- Processing billing and payments, using medical software
- Liaising with Medicare and private health funds Faxing, scanning, filing, and mailing documentation.
- Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
- Equipment sterilization and cleaning.
- Monitoring and ordering stationery and clinical supplies.
- Maintaining information confidentiality at all times.
WHAT YOU WILL NEED:
- High School Diploma or GED
- Less than one year of basic clerical training and six to twelve months of previous work related
- Experience plus one to three months of on-the-job training.
REQUIRED LICENSES, CERTIFICATES, REGISTRATION i, No certification, registration, or licensure required.
