Receptionist/ Mail Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Assist with general stocking of the office, including printer areas, kitchen pantries, and

conference rooms.

• Ensure pantries, conference rooms, and office supply areas are clean and organized as

indicated in procedures.

• Provide daily backfill to all Office Services positions (e.g., mailroom, catering, reception)

when required.

• Receive and setup catering in conference room as required. Assist with coordination of

special events, meetings, luncheons, and other functions.

• Assist mailroom with print jobs, mail distribution, pick up, and processing.
• Assist Office Services team with entering and resolving facilities-related requests and

issues as they arise. Conducts multiple daily sweeps of office to identify any facility issue
(i.e., lights out, water leaks, stains, broken or worn-out furniture and finishes, etc.)

• Assist with all office seating moves specifically onboarding/offboarding employee

workstations.

• Escort vendors to ensure correct pantry deliverables and report any discrepancies to

Office Services team.

• Maintain inventory of office supplies and consumable items, and direct any reorder

needs to Office Services team.

• Provide status updates on open tickets and close out tickets in an appropriate amount

of time.

• Other duties assigned

Qualifications:

• High end front facing front desk experience.
• Ability to multitask and prioritize responsibilities.
• Experience working in a corporate setting, financial services environment preferred.
• Clear, effective communication skills; both written and verbal.
• Reliable, accountable, observant, and proactive about the role, the office, and

relationships with colleagues.

• Exceptional customer service and organizational skills.
• Attention to detail and consistent follow through.
• Flexible, customer-focused personality.
• Able to transition efficiently and seamlessly among the various jobs throughout the day.
• Maintain relationships with various internal/external personnel to maximize job

efficiency.

• Able to work independently and in team settings.
• Positive, can-do attitude.
• Ability to keep sensitive information confidential.
• Strong administrative skills: proficiency in Microsoft Excel, Word, Outlook, other

software applications.

• Experience with Zendesk or similar customer service ticket system.
• 3+ years of related hospitality and office experience is preferred.
• High school diploma or GED.