Receptionist - Health Care For The Homeless

Employment Type:
Full timeShift:
Day Shift
Description:
Position Purpose:
Mercy Medical Center a member of Trinity Health Of New England is looking for a receptionist to join our Health CareFor The Homeless Team.
The Receptionist is responsible providing exceptional customer service to all patients and clients of the medical clinic located at the Friends of the Homeless Shelter in Springfield, MA.
You Will Be Responsible For:

• Manges all incoming phone calls
• Performs scheduling and registration.
• Greets visitors and facilitates patient flow while promoting a positive patient experience. Completes a variety of clerical and data entry assignments.
• Creates and maintains a professional, caring and customer-oriented environment.

Minimum Requirements:

• Education: High School diploma or general equivalency diploma (GED) required. Associate's preferred
• Preferably 1 -2 years' experience in healthcare
• Excellent computer abilities.
• Excellent written, oral communication and customer service skills.
• Familiarity with medical terminology.
• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps. Ability to work collaboratively and efficiently within a team treatment model. Ability to manage multiple phone lines simultaneously.
• Bilingual / bicultural in Spanish preferred

Highlights:

• Great benefits effective on First Day
• Career Growth and Development
• Mission-Driven Team Environment
• Full-Time, 40 hrs. Monday - Friday. 8am - 4:30pm

Facility Information
Trinity Health Of New England is an integrated Health Care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.
Mercy Medical Center has established itself as one of the leading providers of Health Care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable Care For those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.