Receptionist

Origami Rehabilitation is a 501(c)(3) nonprofit organization. Origami provides comprehensive rehabilitation for children and adults with neurological, developmental, mental health, and orthopedic conditions through their residential and outpatient programs. With their compassionate and innovative services, Origami creates opportunities and transforms lives.

If you want to make a difference in the lives of our community members through mission-driven work with a close-knit interdisciplinary team, Origami Rehabilitation is the place for you. The Origami team shares the collective goal of exceeding the expectations of our clients. This goal is achieved through a positive growth-mindset, knowledge sharing, and a sincere commitment to growing individually and collectively through collaboration and continued education.

Origami’s core values are Celebrate the Individual, Inspire Excellence, Serve with Integrity, and Lead with Passion. If these values speak to you, please consider applying today or reach out to Origami’s Human Resources team to learn more about the employment experience at Origami Rehabilitation! HR@origamirehab.org

Position

Origami is seeking a full-time Receptionist (40 hours per week, Monday-Thursday). In this pivotal role, you will be the link between Origami's operations and our valued clients. Under the direct guidance of our Office Supervisor and working closely with our Office Coordinator, you'll provide essential support in various administrative tasks, ensuring the smooth functioning of our business operations. From managing business systems to handling client check-ins and maintaining a welcoming atmosphere, you'll be at the forefront of our office's efficiency. If you thrive in a fast-paced environment and excel in multitasking while delivering exceptional service, we hope you will consider making a meaningful impact at Origami.

Schedule

• 7am to 6pm, Monday through Thursday

Responsibilities

• Serve as the primary point of contact for record keeping and retention.
• Serve as the primary gatekeeper for companywide deliveries ensuring timely and accurate distribution.
• Complete daily opening and closing procedures.
• Monitor common areas in the clinic for cleanliness, organization, and infection control.
• Maintain a safe and organized work area with confidential documents always secured.
• Provide exceptional customer service, independently and through harmonious teamwork, to ensure a positive client experience.
• Provide accessibility support to clients and stakeholders as needed (opening doors, technology assistance, notifying appropriate team members of a client specific need).
• Answer telephones, transfer calls, take detailed messages, greet visitors, and complete client check in/out.
• Communicate client scheduling updates, questions, and cancellations to appropriate team members according to procedure.
• Contact clients to cancel their appointment when clinicians are unexpectedly absent.
• Serve as primary point of contact, in conjunction with the Office Coordinator, for new admission intakes.
• Maintain sufficient inventory of office supplies with all needs promptly submitted via purchase request procedures.
• Process medical record requests and respond in a timely manner according to procedures.
• Complete medical record scanning into electronic health record system in a timely manner according to procedure.
• Distribute faxes promptly.
• Daily scanning and indexing of all payments received and reconciliation with daily deposit ticket prepared by Office Coordinator.
• Retrieve mail from mailbox daily and distribute to employees and residents.

Requirements

• High school diploma, GED, or equivalent.
• One year of related experience or transferrable skills.
• Working knowledge and proficiency with Microsoft Office applications.
• Embraces and embodies Origami's core values:
  • Celebrate the Individual.
  • Inspire Excellence.
  • Serve with Integrity.
  • Lead with Passion.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is often required to stand, walk, and sit (use hands to palpate, handle or feel, reach with hands and arms, climb or balance, stoop kneel or crawl, and taste or smell). Accommodated alternatives are acceptable if they accomplish the necessary essential tasks. The employee may occasionally lift and/or move up to 40 lbs. Specific vision abilities required for this position include close vision, distance, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Health, Dental, Vision
• Retirement
• Generous time off: Accrue over four weeks of paid time off annually!
• New Parent and New Grandparent Leave
• 100% Employer Paid Short-Term Disability
• 100% Employer Paid Life Insurance
• Access to Long-Term Disability Insurance

• Paid on the job training

• Join a diverse and caring team
• No weekend or holiday scheduling
• Public Service Loan Forgiveness
  
• Wellness Program
• Employee Assistance Program

An Equal Opportunity Employer.

Origami is an At-Will Employer. By submitting an application, you grant Origami Rehabilitation permission to contact the identified employers, references, and educational institutions to verify the information provided within this application. I further understand that any dishonest, false or incomplete answers or information on this application or subsequent interviews are grounds for immediate dismissal. Due to the nature of our work, should you be offered a conditional offer of employment a background check, fingerprinting, physical, drug screen, and Motor Vehicle Report check are required prior to start date.