Real Estate Call Center Professional

Calling All Former College Athletes and Military Professionals

Position Title: Follow-up Specialist (Sales)

Shift: Monday - Friday 9 - 5:30 1st and 3rd Saturday of month 9-1

Reports To: Sales Manager

Experience (preferred or required):

• High School diploma and/or Associates degree
• Previous Call Center experience in a sales environment is preferred
• A successful and proven sales history is preferred
• Self-motivation and drive required
• Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint

Essential Duties and Responsibilities:

• Follow-up & respond to all sales leads generated in our system to increase sales
• Use the CRM daily to manage & update pipeline of prospects and potential sales leads in a timely manner
• Build rapport with potential clients and help overcome objections to generate more sales
• Act as lead contact for all sellers and communicate efficiently and effectively with all parties involved
• Schedule and conduct appointments & negotiate a win/win solution for both parties
• Ability to quickly learn the Real Estate industry and the Real Estate specific systems / technologies
• Keep up with local knowledge to answer questions clients may have and maintain our current marketplace position
• Communicate efficiently and effectively with all parties involved
• Willing to learn the industry and help us maintain and grow our marketplace position
• Attend business meetings and trainings as required
• Perform other administrative tasks and special projects as assigned

Position Requirements and Skills:

• Must have business and/or sales experience (with a proven track record)
• Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
• Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth
• Professional in attitude and appearance
• Possess the ability to connect with a variety of personalities
• Extremely strong phone skills; ability to set and close appointments over the phone
• Ability to use or quickly learn Real Estate specific CRM and marketing/lead technologies
• Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
• Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position
• Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
• Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization
• Must possess excellent organization and planning skills
• Must possess problem solving skills
• Excellent time management skills and ability to adhere to schedules/deadlines
• Must be dependable and safety oriented
• Self-motivated and results driven with proven ability to succeed
• Ability to work some nights and weekends
• Enthusiastic about providing best possible customer service for clients and customers
• A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments
• Strong relationship management and the ability to drive multiple tasks to completion successfully
• Resourceful team player and a positive “can-do” attitude
• Ability to work in a fast-paced environment
• Ability to pass criminal background check
• Good attendance record

Job Type: Full-time

Pay: $500.00 - $1,500.00 per week

Benefits:

• On-the-job training
• Professional development assistance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person
• Office

Work Location: In person