Rcrc: Family Consultant Ii-Iii

POSITION OVERVIEW

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct comprehensive assessments (in-home, by phone, and by videoconference), and care planning in partnership with family caregivers.
• Lead education and skill-building training for caregivers on such topics as self-care and stress reduction, managing challenging dementia-related behaviors, family dynamics, and effective communication techniques.
• Provide short-term counseling, as appropriate, in accordance with California Caregiver Resource Center counseling protocol (qualified level III Family Consultant).
• Use electronic record system to accurately document all client service units and notes for funding and research reports.
• Initiate respite and other authorized services and track utilization using established protocol.
• Initiate outreach and deliver effective presentations to community organizations and caregiver groups.
• Participate in professional development in-services and outside trainings as appropriate to keep current with aging, disability, and caregiving best practices.
• Outreach to individuals and organizations who might benefit from the services of Redwood Caregiver Resource Center.
• Work collaboratively as part of a team on agency-wide initiatives.
• Supervision duties may be assigned to a qualified Level III Family Consultant, as appropriate.
• Maintain consistent and punctual attendance, and participate in meetings, training sessions, and conferences as required.
• Stay current on and comply with all relevant laws, guidelines, services standards, and protocols in the performance of the duties of this position.
• Stay informed about and comply with all NCO personnel policies and procedures both as an employee and a supervisor.
• Other duties as assigned or required.

ESSENTIAL WORK HABITS

• Align work behaviors in conformance with NCOs Purpose, Vision and Values.
• Report to work on time and obtain approval from supervisor for any changes in work schedule or absences.
• Maintain a strict commitment to confidentiality, in accordance with Agency and project policies and procedures.
• Follow the NCO Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies.
• Maintain focus on the assigned tasks.
• Take pride in creating a positive, efficient work environment.
• Treat co-workers and clients with respect.
• Represent NCO and its programs to the community in a positive light.
• Dress appropriately according to assigned job duties and responsibilities.
• Adapt constructively to change.

JOB QUALIFICATIONS

Education, Training and Experience

• A degree in Social Work, Counseling, or a related field from an accredited school is required. (Level I – bachelor’s degree; Level II—Master’s degree; III – Master’s degree and current clinical license).
• A minimum of two years of experience working with older adults, caregivers, and/or disabled adults; personal experience and volunteer experience will be considered.
• For Level III: A minimum of one year of prior experience supervising other staff members is required.

Knowledge and Skills:

• Knowledge of and sensitivity to issues of family/friend/partner caregiving with diverse clients.
• Knowledge and skills to assess caregiver needs and develop a plan of care, including connections to community services.
• Public speaking skills to engage caregivers and caregiving professionals.
• Experience or strong desire to work with older adults and those caring for people with chronic, debilitating health conditions.
• Demonstrated ability to work both independently and as an active team member.
• Strong, compassionate problem-solving skills, including the ability to provide essential information to empower caregiving families to make informed decisions.
• Comfort and proficiency using computer and other digital technology.
• Excellent organizational and time management skills.

Necessary Special Requirements:

• For work-related driving, employee must have: a current, valid California driver's license; a driving record that demonstrates the employee is a safe, appropriate driver as verified by a DMV printout; and proof of personal automobile insurance; or reliable transportation with proof of automobile insurance.
• Dependable access to transportation for home visits, community meetings and presentations throughout the RCRC service area.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to talk, hear, listen and communicate clearly; employee may be assigned to supervise staff members and/or volunteers and interns.
• The employee frequently is required to sit; use hands to finger, handle or feel objects, use manual and automatic tools, or controls and reach with hands and arms.
• The employee is regularly required to stand; bend; reach down and stretch overhead; walk; and stoop or kneel.
• The employee must occasionally lift and/or move up to 25 pounds unassisted and occasionally move and lift heavier materials with assistance using ergonomic guidelines.
• Specific vision abilities required by this job include close and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The ability to travel during the day and/or night, sometimes long distance – possession of a valid California Driver’s License and access to an insured vehicle is required.
• Interaction and contact with outside agencies, vendors, funders, volunteers, donors and contributors is a frequent aspect of this job.
• The employee will regularly use computers and computer printers, telephones and other similar electronic office equipment.