Ray's Roofing Supply - INSIDE SALES REPRESENTATIVE

Job Overview:
Ray's Roofing Supply - INSIDE SALES REPRESENTATIVE – Chicago, IL

HOURLY PLUS COMMISSION

Estimated first year earnings $50-60k

Estimated second year earnings $60-70k

Ray’s Roofing Supply, a division of GW Murphy Inc., is a rapidly expanding family-owned distributor and retailer of roofing materials and building supplies. We have proudly served the industry for over 40 years and have current locations in Illinois, Indiana, Louisiana and Mississippi. Throughout the years we have gained the reputation as experts in the roofing industry while providing the highest level of customer service to our loyal customers. We supply our customers with a wide variety of residential roofing products, commercial roofing products and accessories providing a One-Stop shop experience to homeowners and contractors. Ray’s Roofing Supply prides itself on building personal relationships that translate to true business partnerships.

Here's where you come into play!

Inside Sales Representative Job Responsibilities:

• Meet established sales and gross margin goals while ensuring customer satisfaction and representing the company with integrity and professionalism.
• Greet all customers who enter the showroom and offer assistance.
• Use a consultive sales process to ask good questions and recommend products and services best suited for a project.
• Actively engage in formalized product and sales training as well as fully utilizing self-education materials.
• Respond to leads and sales opportunities by scheduling appointments, meeting with potential customers for product demonstrations or conducting transactions via the phone.
• Create and present quotes to clients and follow up on quotes till they reach a won or lost status.
• Enter prospect information, quotes and orders into computer using established procedures, verifying accuracy of product, pricing, and handling instructions.
• Gather and communicate necessary information for smooth transition of service and product delivery to post-sales team.
• Work closely with manufacturer support, vendor representatives, purchasing agents, shop, warehouse, shipping, and service personnel to provide accurate, complete, and timely delivery of products to customers.
• Respond to customer product inquiries, complaints, and product service needs, and follows up on messages, back orders, defective material, order entry errors, and delivery errors.
• Participate in continuing education and training by attending sales meetings, factory tours, and trade shows.
• Keeps track of corporate communication channels.
• Initiates contact with new and prospective clients via telephone and outside prospecting.
• Updates existing clients on new products or services.
• Creates and distributes bills and invoices and records all transactions relating to client purchases.
• Audits all client files in order to maintain accurate record-keeping.
• Collaborates internally with multiple departments including accounting, operations, sales management and marketing.
• Contributes information to market strategy by monitoring competitive products.
• Perform additional duties as required or requested
• Assist with special projects as requested and required.

Schedule:

• Monday-Friday (7am-4pm)
• Rotating Saturday Schedule (7am-12pm)

Qualifications & Skills:

• Analytical skills and the ability to work with data
• Able to build and maintain relationships with clients
• Excellent time management and organizational skills
• Proficient in working both independently and as part of a team
• Experience with writing and delivering presentations to potential customers
• Strong attention to detail

Education and Experience Requirements:

• Associate’s degree, or proven experience in a sales role with related experience as an accountant representative
• Experience in customer service
• Bilingual (Spanish/English)
• Proficient in MS Office, ERP systems and CRM software

If you are a motivated individual with a passion for sales, we would love to hear from you. Join our team as an Inside Sales Representative and take your career to the next level!

Job Type: Full-time

Estimated first year earnings: $50,000.00 - $60,000.00 per year

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Language:

• Spanish (Required)

Ability to Relocate:

• Chicago, IL 60637: Relocate before starting work (Required)

Work Location: In person