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SalaryPeople want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
Detailed Job Summary
- Follow established procedures and standards for the opening and closing of The Experience, ensuring a seamless and organized operation.
- Display outstanding customer service skills, warmly greeting and registering participants, and exhibiting professional phone etiquette when communicating with guests, associates, and vendors.
- Efficiently operate the Point of Sale system, enabling guests to purchase snacks, beverages (including alcoholic and non-alcoholic options), and golf-related merchandise. Take an active role in inventory control measures to ensure accurate stock levels.
- Demonstrate a strong commitment to regular and reliable attendance, with the flexibility to work morning or afternoon shifts in an outdoor setting, regardless of varying weather conditions. Be available for weekend shifts, holidays, and special events, including potential overtime work.
- Safely and professionally operate all required equipment, adhering to established protocols and prioritizing the safety of yourself, guests, and the facility.
- Uphold the responsibility of protecting the facility's assets, diligently following security measures, and promptly report any concerns or incidents to the appropriate personnel.
- Provide support to Guest Services as needed, promptly responding to increased demand and ensuring exceptional service to enhance the guest experience.
- Take pride in meticulously hand-raking bunkers to maintain pristine turf conditions, ensuring that sand bunkers are consistently well-groomed and conducive to optimal playability.
- Take initiative in filling and lifting water containers during opening and closing procedures, ensuring an ample water supply to meet the needs of guests.
- Foster a positive work climate by actively contributing to teamwork, collaboration, and a supportive environment. Embrace a strong sense of unity and cooperation, working cohesively with colleagues to achieve shared goals.
Our Benefits Include:
Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
