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SalaryOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
***External applicants - Southwest Airlines will consider your interest for the Full-Time Lihue Ramp Agent position only if you are currently residing on the island of Kaua'i***
***External applicants - If you are not selected for this job posting, you will not be eligible to reapply for this position in Lihue for 12 months from the day of interview***
Pay & Benefits:
Pay of $18.00 to $18.00 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
The Pe op le of Southwest Ai r lines co m e togethe r to delive r on ou r Pu r pose, which is to connect Pe op le to what’s i m po r tant in thei r lives th r ough f r iendly, r eliable, and low-cost ai r t r avel. Ou r R a m p Agents wo r k in the outdoo r ele m ents to di r ect planes on the g r ound, handle ca r go/baggage, and ensu r e ou r g r ound o p e r ations r un s m oothly. R a m p Agents a r e p r oble m -solve r s who enjoy wo r king in a fast-paced envi r on m ent and collabo r atively with othe r G r ound Op e r ations Tea m s to m eet flight depa r tu r e ti m elines. Check out what a day on the r a m p is like: swa.is/ DayOnThe R a m p
Additional details:
A union-based r ole that includes wo r king assigned shifts based on senio r ity. Shifts can include ea r ly m o r nings, late evenings, weekends, and holidays.
U.S. citizenship o r cu r r ent autho r ization to wo r k in the U.S. r equi r ed and no cu r r ent o r futu r e wo r k autho r ization sponso r ship available .
Lea r n m o r e about beco m ing a R a m p Agent and the FAQs: ca r ee r s.southwe sta i r .co m /southwest- r a m p-agents .
Southwest Ai r lines is an Equal Op po r tunity E m ploye r . We continue to look fo r op po r tunities to r eflect the co m m unities we se r ve, and welco m e applicants with dive r se thoughts, backg r ounds, and expe r iences.
Duties and Responsibilities
Provide friendly service to and maintains positive relationships with all internal and external Customers
Work in a cooperative spirit to ensure the success of our Company
Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
Load, unload, service, guide, and direct Company Aircraft
Receive and record Customer baggage, air freight, mail and company materials as required
Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
Review cargo forms for accuracy and corrects forms as necessary
Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
Transport cabin and cleaning equipment between aircraft storage area
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
Manually pushes and pulls push carts and containers
Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required
Duties vary by size and organization of station.
Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Responsibilities
Ability to work well with others as part of a team, and work under stressful situations
Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
Must be aware of hazardous situations and be able to handle emergencies as needed
Must work under tight time constraints to accomplish quick turns of aircraft
Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
Education
No education requirement
Experience
No experience requirement
Licensing/Certification
Must possess a valid state motor vehicle operator's license
Must be able to obtain a SIDA badge and meet all local airport requirements
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
Must be able to work in cramped or high places
Must be able to carry heavy items up and down jetway stairs
Must maintain the ability to wear prescribed uniforms
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work shift work and/or overtime
- Pay amount does not guarantee employment for any particular period of time.
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.
Pay Rate: $18.00
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/30/2024
