Radiology Clerk

Overview
Starting Wage: $15.91 - $18.70
Sign on Bonus: $5,000.00
Full-time, benefitted position working 80 hours per two week pay period. Days of work are Monday through Friday with hours from either 7:00am - 3:30pm or 8:00am - 4:30pm with occasional other shifts as needed.
Under the supervision of the Radiology Manager, assists in planning, organizing, implementing, and evaluating the activities occurring in the Radiology Department by performing clerical, receptionist, and other duties as assigned.
Responsibilities

• Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, geriatrics) while performing duties. Properly identifies patient, using at least two patient identifiers when providing care, treatment or services.
• Courteously answers the telephone, takes messages, and communicates messages to the appropriate person
• Using guidelines developed by the Pharmacy Department and working under the supervision of the Radiologist, dispenses CT oral contrast preps to patients scheduled for CT abdomen, CT pelvis, and CT abdomen/pelvis procedures.
• Works with the PACS system to display, retrieve, and distribute digital images.
• Assists patients and visitors in the Radiology Department as needed.
• Prepares and keeps current all forms and delivers them to the proper department as necessary.
• Performs clerical duties related to the admission and discharge of patients. Keeps up-to-date records related to Workers Compensation/Medicare and Medicaid patients.
• Assists in orientation of new staff to clerical duties of the unit.
• Occasionally on an as needed basis, performs Radiology Aide duties to patients of all age groups (infancy, childhood, adolescent, adult, and geriatric). Provides assistance with lifting and transporting patients.
• Uses proper handwashing technique and follow hand hygiene guidelines to reduce the transmission of infection agents to patients and staff. Follows organization's process for effective "hand off" communication between nursing units and other departments that includes up to date information regarding patient's care, treatment and services, condition and any recent anticipated changes and includes interactive communication with an opportunity for questioning between the giver and receiver of information.
• Schedules appointments, enters information into scheduling software programs, requests orders and required paperwork.
• Seeks guidance and assistance from Radiology Technologists and Radiology manager in maintaining patient schedule; offers assistance in making any changes requested after technologist review for accuracy.
• Accurately maintains recordkeeping and filing system in accordance with departmental system. Classifies, sorts, and files documents accordingly. Purges files in accordance with policy.
• Transcribes and transmits doctor's order to appropriate areas under the supervision of a Registered Technologist and confers with Charge Nurse regarding scheduling patient's activities and tests.
• Explains charges and answers other related inquiries from patients and their families. Refers patients/families to the Radiology Manager or Radiologist for assistance or information as required.
• Maintains confidentiality of patient information for HIPAA compliance.
• Works with other staff in the department to maintain a state of JCAHO readiness.
• Follows guidelines outlined in the Corporate Compliance Plan and Code of Conduct.
• Practices Standards of Behavior at all times.
• Practices AIDET and uses HEAT techniques to promote patient/customer satisfaction.
• Performs other related duties as assigned or requested.

Qualifications
High school level of knowledge preferred with six months of technical training in typing, word processing, and recordkeeping preferred.
Previous work experience of six months as secretary preferred; time to reach competency on the job here - three to six months.