The Radiologic Tech & Clinic Support performs a wide variety of imaging exams along with providing administrative clinic support the majority of the time. The incumbent works under the supervision of the Provider in addition to the Radiology Manager and/or Supervisor. The Radiologic Tech & Clinic Support uses a wide variety of radiographic equipment, computers, detectors, and plate readers. The incumbent must be able to troubleshoot basic maintenance, participate in QA, and resolve issues related to image processing and the image archiving system.
The Radiologic Tech & Clinic Support may be assigned to work in a variety of locations and may assist other radiology modalities and/or clinical and administrative services per operational needs. The Radiologic Tech & Clinic Support must have the knowledge to make quick and highly technical decisions in order to accommodate physical restrictions and pathology. The incumbent must be able to resolve conflict and endure the pressures associated with a constantly changing work environment.
The incumbent performs exams on adults, geriatric patients, adolescents, and pediatric age groups and performs patient assessment within the scope of practice. The exams may be performed in the various Radiology Imaging sections and at a variety of clinical sites. The incumbent has daily contact with professionals, patients and families.
The incumbent serves as a clinical instructor for affiliated imaging training programs and assists in training other Imaging Technologists. The Radiologic Tech & Clinic Support participates in the instruction of other technologists and visiting health care professionals and may also participate in clinical research.
MAJOR RESPONSIBILITIES
Administrative/Clinic Support Duties
May perform one or more of the following functions:
- Rooms patients
- Documents vitals
- Provides reception services, including check-in/check-out
- Mckesson, orders and stocks supplies
- Removes soiled linen
- Performs EKGs
- Delivers mail/documents
- Performs abstraction
- Performs chart prep for clinic staff
Direct Patient Care
- S/He performs diagnostic exams at a technical level, performs clerical duties including record keeping, and participates in continuing education to maintain high quality services.
Analysis and Communication
- Checks the order for complete information and appropriateness criteria.
- Obtains sufficient information to determine whether the procedure should be performed immediately or within a specific time frame.
- Determines if additional technical support is required and follows the proper procedure for obtaining support.
- Adheres to established section and organizational protocols, QA guidelines, and regulatory requirements.
- Interacts appropriately with patients and all care providers.
Imaging Procedures
- Sets up the imaging room to coincide with the examination being performed to include the use of proper isolations precautions when needed.
- Verifies two patient identifiers.
- Provides quality customer service, explains all studies to patient in a clear manner, and provides information and resources to patient and family.
- Sets up trays, performs time out, prepares contrast and assists physicians in performing procedures.
- Safely transfers patient to and from carts, beds and wheelchairs.
- Positions the patient, ensuring patient comfort and modesty.
- Selects proper imaging devices, provides proper shielding for patients, assisting personnel, and sets the machine to obtain optimal images.
- Accurately critiques images and adjusts factors if an image needs to be repeated.
- Properly tracks exams according to imaging standards.
- Obtains skills to recognize quality images and to perform QA upon completion of study.
- Complete necessary QA testing.
- Initiates peripheral/intravenous lines and discontinues IV lines as if applicable.
Responsibilities Supporting Patient Care
- Performs patient assessment and screening within the scope of practice.
- Completes exams and charge associated supplies.
- Meets the daily goals of the work group by prioritizing workflow.
- Uses a variety of imaging equipment and understands the capabilities and limitations of each piece of equipment.
- Uses the image archiving system and maintains an expertise in data and image transfer.
- Cleans, disinfects, and inspects equipment.
- Checks the status of the imaging equipment to ensure device is in proper operating condition..
- Notifies Supervisor or Manager when equipment malfunctions and places service request with appropriate vendor.
- Checks the status of the imaging equipment to ensure device is in proper operating condition.
- Performs testing to ensure proper calibration and optimal performance of equipment.
Other
- Other duties as assigned.
- Maintains licensure, certifications and ongoing CEUs for professional development on a timely basis.
ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.
QualificationsMinimum Education and Experience:
- Graduate of an accredited training facility for Registered/Certified Medical Assistant.
- 1-2 years previous experience working in a physician practice or clinic setting is required.
- CPR preferred.
- ARRT Certification and Ohio Radiologic License
- Exercise tact and diplomacy in dealing with sensitive, complex and confidential patient issues and situations.
- Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment.
- Ability to effectively devote keen and acute attention to detail.
- Ability to multi-task and perform multiple critical tasks simultaneously (under dynamic and ever-changing circumstances).
- Strong written and verbal communication skills.
Experience:
- Medical Imaging: 1 year (Preferred)
License/Certification:
- BLS Certification (Required)
- ARRT Certification (Required)