RADIO COMMUNICATIONS TECHNICIAN 3

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE WILDLIFE RESOURCES AGENCY, MADISON COUNTY
Division: Boating and Law Enforcement.
This is an on-site position.

Qualifications

• Possession of a Radiotelephone license issued by the Federal Communications Commission or certification as a two-way radio technician by an approved organization such as the Associated Public Safety Communications Officers (APOC) or the National Association of Business and Educational Radio (NABER) is required;
• Be willing to and able to qualify with, carry, and use assigned weapons;
• Be eligible to receive and maintain a security clearance in accordance with applicable agency regulations;
• Be at least eighteen (18) years of age;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Agree to release all records involving their criminal history to the appointing authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Not have been convicted or pleaded guilty to, or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205;
• Not have been discharged under any other than honorable conditions from any branch of the United States armed forces;
• Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
• Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
• Upon appointment, successfully complete a prescribed course of instruction.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Summary

Responsibilities

• Repairs radio transmitting equipment/systems (to include fixed, mobile, portable devices and ancillary equipment-lighting and sirens) utilizing necessary test equipment including PC, test set, hand tools, etc. to ensure reliable communications.
• Performs preventative maintenance on radio transmitting equipment systems according to FCC guidelines and manufacturer's specifications to prevent system failure.
• Installs radio transmitting equipment/systems in vehicles and/or structures according to system operational parameters to meet operational needs of the user.
• Programs system parameters, talk groups, frequencies, etc. using computer software to maintain or set up radio transmitting equipment/systems (such as P25 - IP network, microwave point-to-point and analog communications).

Handling and Moving Objects:

• Uses fine motor skills in daily work activities (such as installing connections, soldering components and connectors, crimping fittings/connectors and pulling fuses) to install, maintain or repair electrical radio transmitting equipment/systems.

Evaluating Information to Determine Compliance with Standards:

• Ensures compliance of State equipment with agency, state and federal laws/guidelines, etc. through inspection and measurement.

Making Decisions and Solving Problems:

• Assesses daily problems (such as broken equipment, unusual needs/situations, resource availability) and determines appropriate action (fabricates or makes adjustments to equipment, knowing who to call for staffing/technical support).

Interacting With Computers:

• Programs radio transceivers, IP routers and switches using up-to-date, specialized manufacturer's computer software and specialized interface equipment to set up system parameters.
• Programs security/safety equipment including emergency lighting, camera and siren systems using computer software.
• Uses computer for daily functions including e-mail systems, word processing systems, data base programs, spreadsheets and windows environments.

Organizing, Planning, and Prioritizing Work:

• Determines work to be accomplished by referencing the division's priority of service which is organized by supervisor as determined by level of system interruption, emergency conditions, safety and health.

Coordinating the Work and Activities of Others:

• Oversees and coordinates the scheduled work of vendors/contractors as the agency's on-site representative to verify the work is accomplished per specifications.
• Coordinates the installation/removal and repair of radio systems by scheduling work activities/logistics of radio personnel and users.
• Facilitates the sharing of relevant data/information to promote seamless interoperability with local government officials and other agencies.

Performing General Physical Activities:

• Carries equipment (such as service monitors, test equipment, batteries and hand tools) averaging 40 lbs. in weight for short distances.
• Works in close quarters such as the trunk of a vehicle, under the dash of a vehicle and crowded equipment enclosures.
• Bends, stoops, squats, etc. to pick up equipment, load service vehicle and install equipment.

Getting Information:

• Listens to radio systems to identify potential problems (noise, distortion, anomalies) or loss of communication.
• Visually monitors fault management terminal to detect potential problems.
• Gathers equipment failure information from clients via e-mail or telephone to determine course of action.
• Visually inspects equipment to determine cause of problem and actions needed to repair.

Inspecting Equipment, Structures, or Material:

• Utilizes test equipment (such as service monitor, computer diagnostic software, watt meter) to detect possible failure and discrepancies from performance parameters.
• Visually inspects equipment (such as towers, equipment shelters, power sources) to detect possible failure and discrepancies from performance parameters.
• Inspects physical aspects of the property (such as fences, grounding equipment, HVAC systems) to determine if the cause of the problem is due to a security breach.
• Inspects environmental controls (such as structural integrity, HVAC systems, lighting) to ensure proper performance of all equipment.

Establishing and Maintaining Interpersonal Relationships:

• Establishes and maintains effective working relationships with peers and management by fostering cooperation, sharing of ideas and open/honest communication.
• Develops and maintains positive relationships with users by interacting in a professional, customer-focused manner through repetitive contact.

Provide Consultation and Advice to Others:

• Provides technical expertise to agency users taking into consideration the equipment and system needs and the concerns of users.
• Shares relevant data/information with staff of other agencies to promote reliable and efficient communication.

Documenting/Recording Information:

• Fills out work ticket (electronic or paper) for installed/repaired radio equipment to be used for inventory database, maintenance/station log.
• Enters time and labor or expense information electronically to document weekly schedule and work related travel.
• Maintains and updates code plug and other radio databases with current frequency and system operating parameters.

Updating and Using Relevant Knowledge:

• Attends necessary technical training (such as radio and IT on-line and resident training systems, webinars) as required by agency.
• Attends safety training as required by agency (such as CPR, First Aid and defensive driving).

Communicating with Supervisors, Peers, or Subordinates:

• Participates in performance evaluation discussions with supervisor to understand performance expectations and method by which set goals are achieved.
• Submits work documents electronically or by mail to verify work completed.
• Communicates with peers to discuss joint radio communication issues and activities.

Competencies

• Learning on the Fly
• Problem Solving
• Technical Learning
• Time Management
• Action Oriented
• Customer Focus
• Integrity and Trust
• Peer Relations

Knowledge:

• Building and Construction
• Clerical
• Computers and Electronics
• Geography
• Law and Government
• Mathematics
• Mechanical
• Public Safety and Security
• Telecommunications

Skill:

• Active Learning
• Active Listening
• Critical Thinking
• Mathematics
• Reading Comprehension
• Science
• Speaking
• Complex Problem Solving
• Equipment Maintenance
• Equipment Selection
• Installation
• Operation and Control
• Operation Monitoring
• Quality Control Analysis
• Repairing
• Troubleshooting
• Systems Evaluation
• Management of Material Resources
• Time Management

Ability:

• Deductive Reasoning
• Inductive Reasoning
• Mathematical Reasoning
• Number Facility
• Oral Comprehension
• Oral Expression
• Problem Sensitivity
• Selective Attention
• Spatial Orientation
• Time Sharing
• Visualization
• Written Comprehension
• Finger Dexterity
• Manual Dexterity
• Dynamic Strength
• Extent Flexibility
• Gross Body Equilibrium
• Stamina
• Static Strength
• Auditory Attention
• Depth Perception
• Far Vision
• Glare Sensitivity
• Hearing Sensitivity
• Near Vision
• Night Vision
• Speech Clarity
• Visual Color Discrimination

Tools & Equipment

• Computer
• Telephone
• Copier
• Scanner
• Radios
• Printer
• Soldering Iron
• Heating Gun
• General Dynamics Communication Analyzer
• TIMS Test Set
• Multi-Meter
• Watt Meter
• Drill
• Crimping Tools

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.