Quote to Cash & Renewals Specialist

What makes us Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

Qlik’s Quote to Cash & Renewals Specialist

Qlik is looking for a Quote to Cash & Renewals Specialist to join their Quote to Cash Team in King of Prussia, PA. The Specialist will be responsible for reviewing and processing orders, maintenance renewals, and other customer requests for a selected number of enterprise customers in North and South America.

What you’ll do:

Order Processing

• Responsible for reviewing contracts and processing new and add-on software purchases in Salesforce.
• Working with the Sales Team on Quoting and Order processing. 
• Ensure that Software Agreements and Orders meet Revenue Recognition requirements.
• Analyze customer contracts in light of policies to validate that the structure of pricing and licensing are consistent with price lists and company policies. 
• Invoice and proper delivery of documents to Qlik’s Partners and Clients to ensure timely payment

Maintenance renewals

• Responsible for preparing and sending out renewal quotes, reminders, and invoices in accordance with Qlik’s 120-90-30 process.
• Work with assigned customers, sales reps, and credit and collections to accommodate special billing instructions to ensure prompt payment of the renewal invoice.
• Respond to customer inquiries as it pertains to maintenance amounts, license ownership, purchase history, inventory etc.
• Provide customers with quotes for Enterprise level support, Dual Use, conversion to Subscription.

Account Management

• Serve as a business partner for the account and work with field sales representatives, sales management, and the support organization to build relationships and expedite the resolution of customer inquiries.
• Responsible for addressing license management requests i.e. remixes, conversions, and license and maintenance transfers.
•  Maintain accurate master data and document customer records in the ERP database.
• Setting up payment hubs, completing vendor forms and collaborating with customers to accommodate their payment requirements.

*************************CALLING ALL COLLEGE GRADS***********************************

Reporting

• Prepare a month-end status report of applicable accounts regarding renewal status, new software transactions, license transfers/remixes, and other client-related changes.
• Reporting any accounts at risk to senior management and working with our internal customers to resolve the matter.
• Updating forecast filing weekly for senior management.

Job Requirements:

• BS/BA Finance/Accounting preferred
• Must be proficient in Microsoft Office (Word, Outlook, Excel)
• SalesForce and NetSuite experience is a plus
• Customer service skills and time management for urgent requests over the phone and by email

COLLEGE GRADS WELCOME

Location/Mobility
USA- King of Prussia, PA Hybrid in office 2-3 days in the office ( Wednesday is a must)

• Qlik Company Page – Who we are!  
• Our Values at Qlik: Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward  
• Competitive Benefits package 
• Flexible working environment 
• Giving back is a part of our culture – we give you a day to change the world. In addition, we encourage our employees to participate in our Corporate Responsibility Employee Programs 
• Learn about our Corporate Responsibility Program by visiting Qlik.org 
• Check out our company page on Linkedin! 
• Follow us on Instagram @lifeatqlik and @Qlik @lifeatqliklund 
• Check us out on YouTube! 

The anticipated base salary range for this role is $47,1000 – 60,000.00 MAX per year. The final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.

Qlik offers a comprehensive benefits package which includes, but is not limited to, group medical, dental and vision benefits, a 401(k) plan and match, flexible paid vacation, 10 paid annual company holidays, 9 days of annual paid sick leave (prorated upon hire), up to 16 weeks of paid parental leave, and mental and emotional wellbeing benefits. 

Eligibility requirements for benefits will be controlled by applicable plan documents and company policies. 

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’s Equal Employment Opportunity Posters, including the EEO is The Law notice and the Pay TransparencyNondiscrimination Provision. 

If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form. 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.