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Form of workPOSITION SUMMARY
MEPPI's Electrical Distribution Division (EDD) is looking for a Quality Section Manager to lead and perform quality assurance functions to ensure divisions products and services meet the requirements of industry standards, design specifications and customer expectations. In addition, the successful candidate will implement programs to ensure the development, application and maintenance of quality control and assurance standards and procedures for all EDD suppliers.
ESSENTIAL FUNCTIONS
- Manage all quality activities with emphasis on safety, employee relations and ensuring materials, product and finished goods meet quality requirements and customer expectations.
- Maintain and further the development of EDD's Quality Management System (QMS), Quality Standard Procedures (QSPs) and Standard Operating Procedures (SOPs).
- Manage the quality staff according to Company policies and procedures to effectively achieve Company and division objectives. Develop employees by training, cross training and providing continuing education opportunities. Conduct performance reviews and operate in accordance with the shop wage programs including testing of employees for skill requirements.
- Maintain and monitor employee disciplinary action records, attendance figures, time off records, accident reports, and quality control sheets.
- Lead creation and maintenance of manufacturing check sheets and testing procedures to ensure quality standards and customer requirements are met.
- Develop and implement required quality control policies, procedures, forms, checklists, reports, etc. to ensure supplier compliance to certification requirements.
- Lead qualification and evaluation of vendors to ensure their capability to produce quality products.
- Oversee the coordination, investigation and resolution of quality problems and field incidents. Determine root causes and coordinate correct and preventive actions. Resolve customer inquiries to satisfaction in a professional and timely manner.
- Maintain a working knowledge of applicable government and industry quality codes and standards for purchased components.
- Assist with identifying and implementing value-added product changes and overall cost reductions.
- Supervise, monitor and audit MRRs to ensure accuracy and timely resolution of identified issues. Coordinate action regarding the disposition of MRRs.
- Supervise and perform, as needed, administrative functions for RMA and VRMA processes.
- Further the development of an internal audit process of the EDD Quality Management System.
- Prepare monthly status and performance reports.
- Further the goals and positive, professional image of EDD by working with customers, vendors, and Division personnel to resolve quality issues in a timely manner.
- Bachelor's degree in mechanical or electrical engineering with a minimum of 7 years of experience in quality control and a minimum 3 years of management experience, or equivalent education and experience.
- Advanced knowledge of electrical/electronic controls, online computer-based quality signoffs, test reporting, etc.
- Advanced knowledge of and training in quality control functions such as statistical process control, Deming methods, ISO9000, Root Cause Analysis, etc.
- Advanced knowledge of manufacturing techniques such as 5S, Lean, JIT, Kaizen, Six Sigma, and others.
- Advanced interpersonal, verbal, and written communication skills required to communicate with employees, customers, and vendors.
- Advanced analytical and problem-solving skills.
- Advanced computer skills with emphasis on MS Office products and MRP/ERP systems.
