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IntroductionWant to join a team of daring managers who care without reservations or limits? Our Wesley Medical Center team is looking for a Manager of Quality. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.
BenefitsWesley Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Manager of Quality and be a part of the innovation of ideas.
- Job Summary and Qualifications
Serve as a change agent for the organization by driving cultural transformation, adoption of successful process improvement practices and diagnosing barriers to project success Facilitate resolution of conflicting processes
Mentor leadership teams, process owners and stakeholders in the use of process design/improvement methodology and tools, including training and coaching leaders and process improvement team members
Collaborate with department leaders and teams to identify and execute activities within their areas which will improve productivity, eliminate waste, enhance patient safety and/or reduce overall costs
Work with Directors by “seeing the process,” which involves direct observations of how work is accomplished in a particular area
Collaborate with management to engineer delivery of highest quality patient care with the most efficient use of labor and supplies
Actively participate in planning and implementation of processes to improve patient perception of care during their hospital experience
Review patient satisfaction data and problem solves with all levels of management and care delivery personnel to improve the patient experience
Recommend solutions and work with Directors to improve overall operations
Monitor and evaluate quality and appropriateness of patient care delivery processes and practices while concurrently identifying opportunities for improvement through collaboration throughout the organization incorporating evidenced-based practices in process design
Analyze facility specific, division, and enterprise-wide quality metrics and drives quality improvement across complex, integrated processes Integrate evidenced based practices for assuring patient safety throughout process design
Drive quality assurance and process improvement, with an emphasis on transparency, root cause analysis, cross-functional feedback and data collection, and data interpretation for optimal performance
Orchestrate and/or attend cross-functional meetings to support resource alignment, project issue resolution, and communication
Identify process improvement opportunities and lead multiple project teams
Include both operational and strategic perspectives in system design
Support commitment to fiscal priorities through appropriate management of resources Identify opportunities for improvement and cost containment in delivery of care and service
Evaluate areas that need process improvement
Conduct detailed studies to understand and improve processes as identified
Perform clinical quality improvement reviews of selected & referred cases for medical staff peer review and provide data collection & analysis for input to the OPPE and FPPE system
Must be capable of fostering and promoting evidence-based
Be able to identify and collect/analyze quality data based upon national trends and evidence based care and generate meaningful reports using information systems/clinical information
Have knowledge base of fundamentals of performance improvement (PI) using a variety of accepted PI models
Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
Monitors performance in areas of responsibility to ensure compliance with statutory mandates, regulatory requirements and accreditation standards of professional organizations such as TJC (Statutory, regulatory, and industry requirements include but are not limited to the following: FDA, EMTALA, Medicare and Medicaid provision of the Social Security Act, Leapfrog, NHQ, and AHRQ)
Disseminates information and research related changes in regulatory requirements and clinical research pertinent to quality management and performance improvement
Coordinates with facility administration and the medical staff office to monitor compliance of medical staff members, allied health professionals, and contract services with quality management and performance improvement standards, including clinical practice guidelines determined to be appropriate by the hospital and medical staff leadership at Wesley Medical Center
Assists appropriate medical staff and hospital committees in the review and resolution of individual and/or aggregate patient quality of care issues, including process and systems reviews such as FMECA.
Has the primary responsibility of ensuring that regulatory requirements related to FMECAs are met on an annual basis
Responsible for completion of annual PPR Manages tracer methodology as a part of assurance of continuous compliance
Coordinates regulatory certification requirements for disease specific certifications
Maintains current knowledge and education in regulatory compliance and associated areas by attending educational conferences and other educational materials, perusing Atlas information and Internet sites, and other pertinent information and research
Serves as member of select committees critical to effectiveness of the Quality Management / Regulatory Compliance program
For the regulatory compliance function, provides leadership, planning, resource information, communications policy/procedure development and maintenance, regulatory compliance monitoring, and staff compliance
What qualifications you will need:- Current Basic Life Support (BLS) verification course through American Heart Assoc. or American Red Cross - Healthcare Provider CPR required
- Bachelor’s Degree in Nursing - Master's degree preferred
- Three to five years of experience in Healthcare Management
- Extensive knowledge and skill in manipulation of data through Lotus, Excel, Database, Graphics and Statistics software
- Have demonstrated experience in statistically robust test design and analysis
For more than 100 years, Wesley Healthcare has provided exceptional care to thousands of families in Wichita and throughout Kansas and Northern Oklahoma. Wesley Medical Center is a member of the Wesley Healthcare network within Greater Wichita and has been an HCA Healthcare hospital since 1985.
Our physicians treat more than 24,000 patients annually, making Wesley Medical Center the most preferred hospital in Kansas and northern Oklahoma. Additionally, our obstetricians and childbirth staff deliver more than 6,000 babies each year, more than any hospital in a 13-state region.
Home to Wesley Children's Hospital, the region's first and Wichita's only children's hospital, we care for children in a unique space designed specially for kids and their families. And as a Level I Trauma Center and the only Level II Pediatric Trauma Center in Kansas, we are prepared to treat any medical emergency, any time of day.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Manager of Quality and help us improve more lives in more ways.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
