The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with 375 physicians and 100 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

The Quality Improvement Specialist supports the Quality Improvement (QI) activities of the Medical Faculty Associates practices by analyzing and providing data for quality projects and other QI processes. Assists HDT department and practice staff with the implementation/utilization of methods/processes that ensure high-quality patient care in the physician's office. This position will spend time facilitating collaborative meetings, providing on-site support to quality leaders and care teams, and supporting practices implementing and improving areas related to KPI measures, and team-based care.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

This position reports to the Sr. Dir. Of Quality and Safety at the Medical Faculty Associates (MFA). Primary duties include, but are not limited to:

• Assist and manage a variety of projects related to Quality Improvement development in multiple primary care and specialty care practices.
• Provide ongoing on-site support to clinical and operational leadership teams and staff in the areas of KPI Measure, EPIC documentation, and team-based care.
• Lead clinic teams through improvement projects. Able to train Medical Assistants on appropriate workflows and quality measures and assist in tracking project progress by providing the appropriate tools
• Complete ambulatory medical record reviews against value-based contract performance measures to ensure they are complete and meet all measures and standards.
• Prepare reports on results, document any inconsistencies or problems, and provide them to the HDT Directors.
• Prepare for and support quality council and committee meetings (agenda, minutes)
• Gather MA input and feedback on an ongoing basis through the program development
• Serve as a resource for the physicians, mid-level practitioners, and practice team by providing guidance on and additional information regarding Quality Improvement processes

Minimum Qualifications

Education

• A Bachelor's degree in nursing, public health, health IT, or another healthcare-related discipline, or an equivalent combination of training and experience.

Experience

• A minimum of 1 year of experience in a healthcare environment.
• Proficiency in Microsoft Office suite applications, particularly Word and Excel.

Physical Requirements

• Sit for long periods of time on a daily basis in an office setting.
• Must be able to occasionally lift, carry, push, or pull up to 10 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.