Quality Improvement Coordinator (Ma5) Doh7834

Salary: $6,046.00 - $8,133.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: DOH7834
Department: Dept. of Health
Division: Disease Control and Health Statistics (DCHS)
Opening Date: 12/19/2023
Closing Date: 1/2/2024 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
This recruitment posting is for one (1) full-time, permanent Management Analyst 5 position.
Make a difference.
As the Quality Improvement (QI) Coordinator at the Center for Health Statistics, you'll play a crucial role in advancing the Department of Health's mission to enhance public health in Washington. Reporting to the deputy office director and serving on the Center Leadership Team, you'll be the go-to expert for Quality Improvement, change management, and organizational development. Collaborating with internal teams, external stakeholders, and the public, you'll lead efforts to streamline systems and processes, ensuring the delivery of timely and high-quality services. Your work will involve extensive research, analysis, and engagement with various entities, such as federal and state agencies, local health jurisdictions, hospitals, and medical examiners.
As the driving force behind creating a culture of continuous Quality Improvement, you'll provide independent consultation, training, and facilitation to program staff, supervisors, and managers, , contributing to the achievement of office goals through the integration of Lean management practices. Join us in fostering positive change and making a lasting impact on public health in Washington.
Join a great team and lead us into the future!
The duty station for this position is in Tumwater, WA. The incumbent will work with their supervisor to identify an appropriate work schedule and balance including telework and reporting to the Tumwater, WA duty station. The incumbent is expected to report to the duty station for work activities approximately 2 to 3 days a week, however onsite presence will be dependent on projects.
Work that matters
promotes and protects the health of all people in the state of Washington, in the communities where they live, learn, work, and play. We understand that our efforts to achieve more equitable health outcomes for the communities we serve begin with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices.
About DOH
Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We're not just an organization; we're a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our for the future of Washington's health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.
Why DOH
We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about "Why DOH", visitWork@Health.
Our Ideal Candidate
Has a driving passion for the work, brings humility to their job and interactions, and understand how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative.
Required Qualifications
Option 1: Five (5) years of experience conducting or leading Quality Improvement projects, process improvement analyses, or performance management efforts using tools and techniques such as Six Sigma, Lean and Plan-Do-Study-Act for system improvement; and experience in the following:

• Facilitating diverse groups of people to identify and resolve complex or sensitive issues.
• Writing and orally presenting information to diverse audiences.
• Developing and leading positive and productive Quality Improvement teams.
• Completion of courses, trainings, or conference attendance related to Quality Improvement or change management.

Option 2: Bachelor's degree in business administration, public administration, law, public health, health administration, organization development or a similar field; and experience in the following:

• Two (2) years of experience conducting or leading Quality Improvement projects, process improvement analyses, or performance management efforts using tools and techniques such as Six Sigma, Lean and Plan-Do-Study-Act for system improvement.
• Facilitating diverse groups of people to identify and resolve complex or sensitive issues.
• Writing and orally presenting information to diverse audiences.
• Developing and leading positive and productive Quality Improvement teams.
• Completion of courses, trainings, or conference attendance related to Quality Improvement or change management.

Option 3: Master's degree in business administration, public administration, law, public health, health administration, organization development or an allied field; and experience in the following:

• One (1) year of experience conducting or leading Quality Improvement projects, process improvement analyses, or performance management efforts using tools and techniques such as Six Sigma, Lean and Plan-Do-Study-Act for system improvement.
• Facilitating diverse groups of people to identify and resolve complex or sensitive issues.
• Writing and orally presenting information to diverse audiences.
• Developing and leading positive and productive Quality Improvement teams.
• Completion of courses, trainings, or conference attendance related to Quality Improvement or change management.

Desired Qualifications

• Certification in Quality Improvement such as Lean Facilitation Training, Lean Six Sigma Green Belt, Six Sigma, Quality Improvement Associate, Deming Certified, ISO 9000 and ISO 26000.
• Project management certification.
• Experience leading and engaging management and staff in working through change using change management principles and theories.
• Experience collecting, analyzing and interpreting quantitative and qualitative data to determine the success of system improvement strategies, and in preparing effective and accurate narrative, statistical and graphic reports and correspondence to communicate outcomes.
• Experience applying Quality Improvement and Lean principles and tools to IT processes and systems.

Application Process
Intrigued? Click "Apply" to submit your detailed application profile along with the following:

• A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
• A current resume (without personal pictures)
• Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Attachments: Do not attach any documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).
Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equity, Diversity, and Inclusion
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
If you have questions, need alternative formats, or other assistance please contact Kavia DeVille at kavia.deville@doh.wa.gov. or TDD Relay at 1-800-833-6384 or 7-1-1. Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages).
Conditions of Employment/Working Conditions
With or without accommodation:

• Work a full-time 40-hour work week and occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. A flexible work schedule will be considered upon request and supervisor approval.

• Occasionally travel, alone or with another person, to meetings/trainings.
• Legally operate a state- or privately-owned vehicle or provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments as assigned.

Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency.
Once all the position(s) from the recruitment are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected, listed, and detailed in the Supplemental Questions must be verifiable on the submitted applicant profile or attachments.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
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