Quality & Food Safety Manager

Summary

The Manager of Quality Food Safety (QFS) oversees the execution and coordination of in-plant quality systems and personnel.  This position provides leadership and assistance to numerous other departments, contributes independent thoughts and proposals for improvement within the organization, and provides technical support to the organization. This position is the Deputy SQF practitioner for the plant. In their absence, the Quality Program Technologist can cover their duties and responsibilities to Food Safety.

Essential Duties and Responsibilities

WHAT YOU WILL DO

• Management of staff responsible for environmental management, quality verifications, technical support services, and Food Safety oversight.
• Interpretation and implementation of FDA regulatory compliance including Good Manufacturing Practices (GMPs) as related to manufacturing, storage and distribution.
• Establish and maintain programs and procedures that ensure the safety of food products manufactured within the facility.
• Verify process and product compliance with National Organics Program requirements.
• Participation and initiation of continuous improvement activities to include root cause analysis and corrective action.
• Management and Analysis of QFS key performance indicators.
• Participation in MOS process, reporting out on Food Safety topics, audit results and other key metrics.
• Respond to Customer Service questions concerning quality issues.
• Responsible for the investigations and corrective actions for escalated consumer complaints.
• Create, develop or devise procedures and specifications.
• Responsible for management and follow up on outside audits by third party auditors, and regulatory Food Safety inspection agencies. Acts as Deputy SQF practitioner for plant/campus.
• Work closely with personnel to assure that a "world class" level of cleanliness is maintained throughout all production and warehouse facilities.

It is the responsibility of all employees to uphold the mission of the Amy's Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

 

SUPERVISORY RESPONSIBILITIES

This position will supervise two QFS Supervisors and the Quality Program Technologist. The QFS Supervisors and Quality Program Technologist are subordinate supervisors, with 11-16 employees, in total, reporting to them.

Qualifications and Skills

EDUCATION

• Bachelor's degree in Food Science and Technology or a degree in a related Life Science from a four-year college or university;

EXPERIENCE

• Seven years of experience in Quality and Food Safety; or an equivalent combination of education and experience.

SKILLS

Required:

• Exceptional interpersonal and assertiveness skills, necessary to maintain effective and cordial working relationships while driving continuous improvement of Food Safety Programs within the plant
• Excellent communication skills; ability to relate to all internal levels as well as interface with suppliers and government on a technical level.
• Team player with the ability to lead others in both technical and personal development areas.
• Computer literate; Windows experience necessary, ERP and quality systems software exposure.
• Detail oriented.
• Reliable/Dependable.

Preferred:

• Product formulation and food production scale-up experience in a technical capacity.
• Frozen foods experience
• Low-acid canned foods experience.
• GFSI experience
• Membership in IFT, ASQ.
• Project Management experience.

COMPETENCIES

• Change and Learning Agility
• Conflict Management/ Composure
• Problem Solving and Decision Making
• Leader Identification
• Influence
• Initiative
• Mission Focus
• Relationship Building
• Results Orientation
• Team Management
• Talent Development
• Written and Informal Communication
• Technology Savvy
• Functional/Technical Expertise
• Sensitivity

CERTIFICATES, LICENSES, REGISTRATIONS

• SQF, PCQI, HACCP, FDQI, and Better Process Control School Certification or willingness to gain any/all certifications as required.
• Training in Continuous Improvement and Lean Manufacturing is a plus.

TRAVEL

Estimated travel requirement is approximately 5% - 15%.

BENEFITS

When you work at Amy's you become part of the Amy's family and we believe in taking care of each other. Our benefits include medical, dental, and vision coverage and a matching retirement savings plan. Our Free Family Health Center offers bilingual services for our employees and their families.

ABOUT US

At Amy's, we make it easy and enjoyable for everyone to eat well. We are a family owned, proudly independent organic food company and Certified B Corporation whose purpose is to make it easy and enjoyable for everyone to eat well. The company is committed to cooking authentic great tasting food with high quality, meticulously sourced organic ingredients and making them convenient for consumers.

Build a career with Amy's and make a difference!

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Employment Type: FULL_TIME