Quality Control Data Analyst

Position is budgeted at midpoint (Step 6) at $26.08 hourly commensurate with related education and experience.

Under the direct supervision of the Quality Control Manager, analyzes and audits data and information that is being entered and/or changed in the Assessor's Office databases to ensure an error-free environment. Provides feedback to Assessor's Office personnel to correct any anomalies that could create problems. Maintains and revises agency policy and procedures.

• Adheres to NM State statutes and IAAO Industry best practices in all tasks.
• Ensures all incoming correspondences are logged in to a computer program so that all issues can be compiled, calculated and thoroughly tracked.
• Assigns correspondence to the proper division requiring timely feedback to be posted to the log.
• Audits the computer system data and the supporting documents to determine whether a process is working or if a correction will eliminate the problem; ensures corrective actions have been addressed in a timely manner.
• Maintains records effectively.
• Maintains and revises agency policy and procedures.
• Collaborates with other departmental staff to assist with Quality Control measures.
• Retains historical information to identify obvious errors and anomalies.
• Prepares reports as needed for supervisors to use as a management tool to ensure efficiency in the assessment process.
• Assists with annual audit process as requested.
• Assists other staff within the office to ensure quality customer service. Attends meetings, seminars, workshops, and training as requested; assists the Quality Control Manager with projects as needed.

Knowledge/Skills:

• Knowledge of computers and electronic data processing and working knowledge of modern office practices and procedures.
• Ability to work in a dynamic environment with changing priorities and critical deadlines; to independently plan, prioritize and organize work; to multi-task and work with minimal supervision.
• Ability to be extremely organized; to focus on detail; to ensure no mistakes in calculations by self and co-workers; and to handle confidential material in a trustworthy manner.
• Ability to present information clearly and concisely, both verbally and in writing; and to establish effective and tactful working relationships with associates and the public.
• Ability to analyze data and produce reports.
• Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment including Proval, Ascend, AS400, and Pictometry.

• Associate's degree in Business Administration, Accounting, or related field plus two (2) years of combined experience in auditing and/or quality assurance; or
• High school diploma or equivalent plus four (4) years of experience in auditing and/or quality assurance.
• Relevant education may be substituted for experience at a rate of 30 semester hours equal to 1-year experience.
• Must be able to successfully complete I.A.A.O. course 101 within the one-year probationary period. Failure to do so may result in termination of employment.

Working Conditions:

Work is performed in both an office setting and in the field, in varied weather conditions with occasional exposure to dust, fumes, airborne particles and/or allergens. Work schedule may include evening and weekend hours. Travel may be required rarely. While performing the duties of this job, the employee regularly is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. Clarity of vision at short distance is required. The employee is occasionally required to lift up to 20 pounds. May be subject to exposure to CRTs and VDTs.

Conditions of Employment:

Selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, selected candidate must submit to and pass a county paid criminal background screening. Selected candidate must possess andmaintain a valid New Mexico Class D Driver's License as incumbent shall be appointed to drive a County vehicle during the performance of his/her duties. Shall be required to sign a "Confidentiality and Non-Disclosure" agreement upon employment.