Quality Assurance Lead

The Quality Assurance Lead will be responsible for leading quality staff, ensuring timely and effective implementation of all company's policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes.

Primary Duties & Responsibilities

• Development, maintenance and continuous improvement of DLI process documentation, work instructions, process flow, control plans, and other documentation and audit plans.
• Complete time studies and improvement studies as required.
• Support of quality process.
• Conduct internal audits as directed.
• Develop detailed responses to customer concerns / corrective actions in a timely manner using.
• Navigate and assist with regular quality documentation and root cause analysis.
• Assist with cost tracking for internal, external and cost of quality supplier issues and reported out monthly.
• Lead current Quality Assurance staff.
• Performs other duties as assigned.

• High School diploma or equivalent. May include specialized classes beyond high school.
• 1-3 years experience as a quality lead or specialist in a manufacturing, printing, or production environment.
• Experience leading hourly teams preferred.
• Above average work experience using a computer including data entry and Microsoft office programs including Word and Excel.
• Excellent verbal and written communication skills.
• Ability to read and effectively use measuring devices.

Physical Requirements & Environmental Conditions

• Frequent exposure to manufacturing environment with one or more unpleasant or hazardous conditions including but not limited to exposure to dust, dirt, high noise levels, chemicals, etc. 51% to 80% of work time.
• Incumbent constantly required hearing, speaking, articulating and using manual dexterity.
• Incumbent regularly required to stand, walk, use color vision, grasp, reach and sit for prolonged periods of time.
• Incumbent occasionally required to lift up to 50 lbs.

About Us

Brook + Whittle is a leading North American manufacturer of premium prime label solutions with highly differentiated capabilities, entrusted by some of the most well-known brands. The company provides pressure-sensitive labels, shrink sleeves and flexible packaging, with a focus on sustainable solutions, complex decoration, and digital printing. With a heritage rooted in product development and comprehensive in-house manufacturing, the company draws on its wide variety of specialized printing expertise, including flexographic, rotogravure, and digital. Brook + Whittle operates nine production facilities across the US. To learn more about Brook + Whittle, visit www.brookandwhittle.com

Our Culture

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We believe people are our greatest asset, that's why we value individuals of strong character with drive, ambition, and creativity. We pride ourselves on long-lasting relationships with clients, vendors, and co-workers. We are the best at what we do and are looking for exceptional individuals to join our growing organization.

AAP/EEO Statement

Brook + Whittle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Brook + Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Brook + Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook + Whittle LTD's employees to perform their job duties may result in discipline up to and including discharge.

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