Quality Assurance Clerk

LeeBoy was established here in North Carolina in 1964 by B.R. Lee and has become a world market leader in the manufacturing of asphalt paving and road construction equipment. With nearly 30 high quality product offerings, LeeBoy brings value to its customers and partners through delivery of superior, total, integrated, quality products and services.

Are you a self-starter who works well independently and, in a team, setting? Are you looking for a career with a well-established company that offers great benefits? Our products are designed with the paving professional in mind, and we are looking for your expertise!

Job Summary: Interact with customers, suppliers and internal associates concerning warranty and vendor returns while ensuring the recoveries of monies and products are documented and tracked.

Essential Duties and Responsibilities:

• Initiates Return to Vendor (RTV) Requests with vendors in a timely fashion based on nonconformance disposition and provides warehouse with documentation for shipment of approved RTV's for outbound shipment.
• Maintain documented information on RTV approvals and provides assistance to accounting as required to identify or cross-check credits with prior RTV's.
• Provides feedback for quarterly supplier scorecard.
• Aggregates and documents disposition of obsolete and scrap reports for approval - provides disposal list to warehouse upon approval of disposition.
• Gather and retains information on LeeBoy rework to communicate with Purchasing to recover credit from the vendors for vendor caused rework.
• Create vend out rework requests as appropriate including coordination of Request for Quotes for rework purchase orders.
• Receive in and process RMA parts from dealers including annual returns.
• Participation in Material Review Board and backup coverage for disposition of nonconforming materials and issuance of supplier corrective actions requests.
• Must be able to handle working with used parts.
• Ability to stage parts by status (request RTV, RTV's pending, shipments pending, vendor pick up & ticket #).

Education and/or Experience:

• One year certificate from college or technical school
• OR three (3) to six (6) months related experience and/or training
• OR equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Must have knowledge of Epicor (or equivalent enterprise software) MS Word, Excel and MS Outlook.
• Must be able to lift and/or move 25 to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and depth perception.