Address
Form of workKITS
Job ID 2440002
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Quality Assurance- Business Process Specialist with a Public Trust Clearance to support KITS and our government customer. This is a Remote opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag IT Systems, LLC, a Koniag Government Services has an immediate need for a Quality Assurance- Business Process Specialist with the ability to support the requirements within an IT enterprise solution at our client, USDA. We’re seeking an experienced cybersecurity Quality Assurance specialist who can build upon this good reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional who has the experience necessary to take our products to the next level in accuracy, security, and safety. The specialist will be charged with developing a complete QA program that not only safeguards product quality but also fosters a culture in which all employees are actively engaged. The candidate should be highly skilled with the Microsoft suite and other industry leading analysis tools.
This role receives assignments and reports directly to the Lead supporting USDA. The position is integral to our success at USDA and providing our client with the most organized and professional team members to meet their expectations.
Responsibilities and Duties:
- Support the reviews of cybersecurity processes, risk analysis and A&A for quality and conformance to specifications and deliverables.
- Analyze and investigate reports of quality issues and ensure resolution in accordance with customer guidelines and regulatory requirements.
- Develop and/or update processes/procedures for security compliance at an enterprise level.
- Responsible for providing expertise to develop, plan, report and manage deliverable requirements gathering and analysis activities.
- Ability to gather information through process mapping, flow-charting, and workshops. This information can then be used to develop better process engineering.
- Responsible for meeting with clients and carrying out workshops to help them document any valuable information and to determine the business goals that USDA desires to achieve and work towards.
- Improve or automate business and workflow processes using analytical software to document procedures and map processes.
- Responsible for producing management level summaries; visually descriptive and complex process maps as well as written deliverables and verbiage in common contracting terms from translated requirements.
- Exhibit a refined understanding of continuous improvement concepts and principles.
- Analyze organizational survey processes incorporating best practices and recommending project for process improvements.
- Manage, document, and implement approved projects for organizational survey process changes.
Basic Qualifications and Skills Required:
- Deep knowledge of Quality Assurance terminology, methods, and tools
- Excellent analytical, problem-solving, and decision-making skills
- Proficiency in best practices for testing, version control, and defect management.
- Understanding of NIST Publications on Security Controls, Risk Analysis, and the Risk Management Framework (800-53 rev 5)
- Bachelor’s degree in information technology, cybersecurity, business, or other relevant fields.
- 3 to 5 years of experience directly supporting a large corporation/agency or military branch in an IT business analyst/process capacity.
- 1 to 3 years of experience in process mapping and requirements analysis.
- Strong verbal and written communication with internal and external customers to produce presentations and reports on the findings.
- Strong analytical skills.
- Proficient in utilizing analytical programs as well as spreadsheet software and flow-charting tools.
- Strong problem solving and troubleshooting abilities to think creatively to solve customer challenges, problems, etc.
- Strong critical thinking ability.
Leadership
- Displays a positive attitude.
- Demonstrates flexibility in day-to-day work.
- Sets high standards of performance for oneself.
- Proactive with internal and external teams to stay abreast of the needs for each requirement.
Teamwork
- Establishes harmonious working relationships with team members.
- Appreciates each team member's contributions and values each individual member.
- Experience communicating through Microsoft Teams or a similar platform.
- Ability to jump in and support other team members as workloads shift throughout the year.
Client Management
- Values internal and external clients and responds in a timely manner.
- Establishes effective working relationship with clients.
- Follow established communication guidelines.
- Uses appropriate judgment in what and how to communicate with clients.
- Ability to identify, initiate, manage, and prioritize multiple tasks.
Preferred Qualifications and Skills:
- Exceptional writing capabilities.
- Current ITIL certification.
- Experience within SharePoint, ability to update content and workflows.
Location:
This is a full-time telework role. Must be a US Citizen with the ability to obtain a favorable government background investigation (BI).
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
