Quality Assurance And Continuous Quality Improvement Administrator (Wms 2) Doh7824

Salary: $83,940.00 - $110,664.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: DOH7824
Department: Dept. of Health
Division: Health Systems Quality Assurance (HSQA)
Opening Date: 12/11/2023
Closing Date: Continuous
Description
Quality Assuranceand Continuous Quality Improvement Administrator, WMS 2
Office of Health Professions (OHP)
Health Systems Quality Assurance (HSQA) Division
Tumwater, WA
(Flexible/Hybrid)
DOH7824
This is a full-time permanent WMS 2 position. First review of applications takes place Monday, December 18, 2023 -- apply early! The hiring authority reserves the right to make a hiring decision and close the announcement at any time.
Join the Office of Health Professions and Make a Difference in Public Health!
Are you passionate about ensuring the highest standards of quality and performance in the health care sector? Do you have the skills and experience to lead a team of Quality Assurance, training and credentialing professionals? If so, you might be the perfect candidate for the Quality Assuranceand Continuous Quality Improvement Administratorposition in the Office of Health Professions (OHP).
As the Quality Assuranceand Continuous Quality Improvement Administrator, you will be responsible for overseeing the Quality Assurance and Continuous improvement work for OHP, which includes health profession programs and health professions credentialing. You will collaborate with epidemiologists across Health Systems Quality Assurance (HSQA) to design and implement customized measures that align with meaningful performance indicators and define success for the programs and credentialing units within the office.
The Office of Health Professions (OHP) is responsible for the regulation and support of the health professions (including the regulatory boards, commissions and committees), impaired practitioners, medical marijuana and prescription monitoring program. This position reports to the Office Director to carry out the work of a variety of boards, commissions, and or committees.
About Us:
The is responsible for establishing standards for patient safety, ensure providers meet these standards, and evolve the standards to support emerging needs in the health care delivery system. Safe, quality health care is essential to promoting the health and wellbeing of all Washingtonians. Our team regulates and supports more than 423,670 health professionals and 8,910 facilities. We work closely with advisory groups, boards, and three partner commissions (Chiropractic Quality Assurance Commission, Washington State Board of Nursing & Washington Medical Commission) Each year we review more than 14,500 complaints and inspect thousands of facilities.
Your Role:
You will develop and monitor leading and lagging indicators, as well as individual and team level scorecards, to measure the quantity and quality of work performed in various categories. You will use data-driven methods to identify problem areas, track improvements over time, and develop corrective action plans. Additionally, you will regulate the competency and quality of all health professions to promote patient safety and access to care by providing continuous improvement efforts across OHP.
Your Impact:
This is a challenging and rewarding position that requires strong leadership, analytical, and communication skills, as well as a deep understanding of the health care sector and its regulations. You will have the opportunity to work with a diverse and dedicated team of professionals who share your commitment to excellence and innovation. You will also have the chance to make a positive impact on the health and well-being of the people of Washington State.
Key Responsibilities:
Quality Assurance andQuality Improvement Efforts:
Serves as a primary resource in the Department of Health regarding Continuous Quality Improvement and Quality Assurance for Health Professions, the QA/CQI Administrator designs, develop, implements and maintains a Quality Assurance plan that improves the health profession program and credentialing outcomes. This position is accountable for designing, developing and delivering:

• Onboarding and training for credentialing functions to ensure effective and efficient processing of assigned work;
• Continuing education and skills training for existing staff to keep current with technology, rule and process changes;
• And Lean process improvement efforts, outcomes, results, outputs and processes for OHP.

Collaboration:
Through close and effective working relationships, this position manages collaboration with Executive Directors and program staff to develop and implement rules to regulate professions and programs for appropriate boards, commissions and/or the secretary.
Policy Review and Enhancement:
This position is the subject matter expert regarding the performance of OHP's 86 heath profession. They will determine the needs of Quality Improvement for each health profession. They establish the standards of quality for the office in the form of measurable performance indicators/key results. This work provides the data to influence policy and is provided to the legislature and community partners upon request.
Join in this critical role, where you'll be a catalyst for change, improving the quality of healthcare and increasing safety for the residents of Washington State.
Learn more about the Position - View the Complete Position Description
This position is included in the
This full-time, permanent WMS 2 position is stationed out of the Tumwater duty station. Telework (mobile work) is currently expected. Required in-office work, onsite work at events, and in-state and out-of-state travel are infrequent and would be scheduled in advance.
Work that matters.
promotes and protects the health of the people of the state of Washington and the communities where they live, learn, work and play.
The agency realizes that our efforts to achieve more equitable health outcomes for the communities we serve begins with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices.
About DOH
Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners to impact the lives of every Washingtonian and visitor. We're not just an organization; we're a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our for the future of Washington's health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.
Why DOH
We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about "Why DOH", visit
The Desired Candidate Profile
We're seeking a versatile candidate with strong competencies for our team. This individual approaches problem-solving holistically and systematically and empowers others to take action by delegating responsibility with associated authority. They apply principles of ethics, diversity, equity, inclusion, and social justice in designing, implementing, evaluating, and improving policies, programs, and services. They exhibit emotional intelligence and cultural humility while communicating and collaborating with a wide range of partners to facilitate solutions. If you embody these competencies and possess in-depth knowledge and understanding of the health profession regulatory framework, quality and performance improvement and continuing education methods and principles, we invite you to join our team and make an impact.
The Ideal Candidate Qualifications:
Option 1:

• 8 or more years of experience in the following areas:
  1. Quality Assurance and Continuous Quality Improvement
  2. Supporting the work of regulatory boards or commissions
  3. Leading performance improvement activities, resulting in improved services, efficiency, or cost savings
  4. Providing technical assistance on compliance with health care facilities or practitioners regulation
  5. Directing the development of necessary legislation, budgets, and application of resources
  6. Effectively leading and directing large groups of managers and professionals
  7. Applying knowledge of state health profession regulatory framework, the legislative process, national and state trends in health care

OR:
Option 2:

• A bachelor's degree* or higher AND
• Five (5) or more years of experience in the following areas:
  1. Quality Assurance and Continuous Quality Improvement
  2. Leading performance improvement activities, resulting in improved services, efficiency, or cost savings
  3. Providing technical assistance on compliance with health care facilities or practitioners regulation
  4. Directing the development of necessary legislation, budgets, and application of resources
  5. Effectively leading and directing large groups of managers and professionals
  6. Applying knowledge of state health profession regulatory framework, the legislative process, national and state trends in health care

AND

• Demonstrated expertise in verbal and written communication skills
• Demonstrated experience in relationship-building, facilitation and negotiation skills.

Learn more about Leading People @ DOH.
Application Process.
Intrigued? We'd love to hear from you. Click "Apply" to submit your detailed application profile along with the following:

1. A coverletter that addresses your qualifications and experience as they relate to the position and leadership competencies.
2. A current Resume.
3. Five (5) or more professional references are to be included in your profile under the references section which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led. Please do not attach any letters of recommendation.

Attachments: Do not attach any documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).
Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
Equity, Diversity, and Inclusion
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
If you have questions, need alternative formats, or other assistance please contact or 360-236-4152 or TDD Relay at 1-800-833-6384 or 7-1-1.
Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages).
Supplemental Information
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
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