Quality And Compliance Administrator

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency

The impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.

YOU can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong Families

ESSENTIAL FUNCTIONS

• Responsible for assisting in the development of and the coordination of the Quality and Compliance program.
• Determining programmatic requirements and developing a system of monitoring against those requirements.
• Conducts internal quality audits and makes recommendations that will positively impact operational compliance.
• Identifies program inefficiencies or areas of non-compliance, and makes appropriate recommendations.
• Delivers program metrics is a comprehensive and concise manner.
• Utilizes tools as required to analyze and determine data trends and results.
• Develops and maintains organizational and program metrics reporting.
• Conducts reviews of contract requirements, funding agency policies, licensing requirements and accreditation standards to understand the requirements and deliverables and validate program performance.
• Presents findings and identifies and assists with implementation of strategies that will ensure program or department performance and Compliance.
• Assists in developing process and outcome measures to determine if program goals are being met. Identifies data sources to assist in measurement assessment.
• Develops reports that clearly state the outcome findings in a meaningful way.
• Models Agency’s expectation for sensitivity and competency relating to diversity and cultural awareness.

EDUCATION/EXPERIENCE

• High School Diploma or equivalent. Bachelor’s degree in related field preferred
• Highly proficient with Microsoft Office Suite and technology
• Excel power-user
• Must be able to display verbal and written communication skills that meet the requirements of the position and needs of clients.
• Project Coordination skills.
• Must be at least 21 years of age
• Must possess or able to obtain a Level One Fingerprint Clearance Card
• Must have valid Driver License and five-year clean driving record

As a valued member of our team, Child Crisis Arizona will provide you

• Medical, Dental, and Vision coverage
• Heath Savings Account
• Flexible Spending Account
• 401K with company match
• Generous amount of PTO
• Calm app Subscription

*Actual Pay Rates are based on Education and Experience*

Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, gender (including pregnancy), age, physical or mental disability or genetic information or any other status protected by federal and state laws or regulations.

Child Crisis Arizona believes that to most effectively provide responsive services to children, families of diverse cultures, that we must strive as an agency to attract, retain and continually enhance the skills of a culturally diverse workforce that is reflective of the community and neighborhoods we operate in, and the children and families we serve. We believe that cultural sensitivity and the dynamics of diversity, equity and inclusion not only reflect best practice, but also provide opportunities for personal growth and enrichment. We are committed as an agency to an ongoing process of assessment and to broadening our knowledge, respect for and ability to effectively respond to a diverse workforce and communities.