QAQC Analyst NE - The Everett Clinic, Sign-on Bonus 5k

The Everett Clinic is seeking a QA/QC Analyst-Part time

Optum offers excellent benefits including; free parking, retirement savings plan, tuition reimbursement, paid time off and holidays, health insurance as well as, professional growth opportunities.

 QC/QA analyst:

Under general supervision, works with the Laboratory Director to deliver high quality laboratory services to patients and providers.  Maintains quality control and quality assurance programs for the laboratory.    Provides oversight of QC/QA function (assures quality testing and accurate test performance through operator training) for all satellite laboratories.

 Lab Point of Care Coordinator :

Oversees all aspects of Point of Care operation and back lab testing and assures competency assessment, equipment monitoring, equipment maintenance and troubleshooting,

ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

• Must be able to travel to site locations as needed for DOH Inspection and maintenance of POCT analyzers

55%    QC/QA Analyst

• Set up and maintain assurance program at all laboratory locations is
• Develop, recommend and administer QA/QC departmental policies and procedures consistent and in alignment with the TEC QI program.
• Support quality control activities that ensure Standard Operating Procedures (SOPs) are followed and skills and procedures are executed according to established standards, and document outcomes.
• Order and oversees all CAP and API proficiency testing (PT) programs

• Coordinates proficiency testing and ensures they are performed in accordance to regulatory standards.
• Monitor Quality Assurance activities, compiles all data into a monthly report reviewed by the Lab Medical Director at quarterly QA/QC Committee Meeting
• Schedule, chair, and record the quarterly Quality Management Meeting
• Responsible for biennial application of all CLIA licenses
• Assist in the biennial review of QA/QC and POCT procedures and procedure manuals.
• Communicate new ideas to Laboratory Director to improve productivity, service, quality, policies and procedures, cost savings and utilization of company resources.
• May be asked to perform diagnostic procedures as a technologist.
• Develop and direct training and competency for Phlebotomist II and Phlebotomist III staff in all back-lab testing (both waived and moderate complex tests) performed at site
• Evaluate the competency of all testing personnel, provide feedback and training, to assure that the staff maintains their competency to perform test procedures and report test results promptly, accurately, and proficiently. 
• Ensures that an accurate roster of all staff performing POC testing in TEC Clinic sites is maintained
• Follows-up on any identified Point of Care Testing issues
• Provides documentation of the technical lab performance in their annual performance review.
• Make recommendations for any new kit testing and implements new kit testing in conjunction with the Quality Assurance/Quality Control Analyst.
• Performs validation and correlation studies on all point of care testing devices per established protocols.
• Ensures the point of care instrument interface is maintained and operational meeting established procedures and protocols

Duties listed below are integrated into all job functions:

• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients.
• Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor.
• Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic.
• Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction.
• Frequently must follow written and oral instructions as well as complete routine tasks independently.
• Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements.
• Ensures confidentiality of patient information following HIPAA guidelines and TEC policies.
• Attends training to meet requirements of the job position and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations.
• Has regular and predictable attendance.

NON-ESSENTIAL DUTIES & RESPONSIBILITIES:

2%       Performs other duties as assigned. 

PREFERRED QUALIFICATIONS:

• Possesses excellent written, verbal and interpersonal communication skills.
• Ability to work independently and prioritize tasks.
•  Knowledge of Quality Assurance and Quality Control procedures

Knowledge, Skills & Abilities: Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

• Knowledge of laboratory processes its different departments and how they function and interact /interface with one another.
• Effective communicator with physicians, staff, patients, and vendors.
• Demonstrated decision-making abilities in all aspects of performance

• Able to provide leadership in training on Equipment as needed.
• Able to collect, analyze and distribute statistical reports to provide required information and the ability to draw conclusions from the results and suggest ways to improve and resolve issues.
• Self-motivated to follow-up on error correction, improvement of current methods and contributes new ideas to improve workflow.
• Uses good interpersonal skills, which convey a positive and supportive attitude.
• Promotes good working relationships with other staff members, and shows cooperation, flexibility, and dependability.
• Supports a safe and healthy work environment

Education:  Bachelor’s Degree in Medical Technology, required

Experience: Minimum of five years in a clinical lab environment.

Certificate/License: Medical Technologist (MT) (ASCP) or Clinical Laboratory Scientist (CLS) (ASCP) or MLS (ASCP) The National Credentialing Agency for Laboratory Personnel (NCA), required 

PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. 

PHYSICAL DEMANDS:

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

MENTAL DEMANDS:

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

TYPICAL WORKING CONDITIONS:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office conditions and noise level is usually quiet.  Interaction with others is busy, constant and occasionally interruptive.  Work may be demanding at times.  May require ability to work irregular hours.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CONTACT:  Physicians, employees, patients, public and possibly vendors.

Job descriptions represent a general outline of job duties, functions and qualifications.  They are not intended to be comprehensive in nature.  In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.

UnitedHealth Group requires all new hires and employees to report their COVID-19 Vaccination status

Full COVID- 19 vaccination is an essential requirement of this role.

UHG will adhere to all federal and local regulations as well as client requirement and will obtain necessary proof of vaccinations prior to employment to ensure compliance.

Employees are required to screen for symptoms using an approved symptom screener prior to entering the work site each day, in order to keep our work sites safe.

Employees must comply with any state and local masking orders. In addition, when in a worksite building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Interested in learning more?  Let’s talk about our opportunities and your career growth!