Job Description
Key Responsibilities
- Complaint investigation and reduction.
- QA Program Implementation
- Mentor and Develop QA Technicians
- Organize and Coordinate QA activities of the second shift respective Teams
- Serve as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC (Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to
- Lead the internal auditing program
- Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3rd Party audits, and respond to findings with Preventive and Corrective Actions
- Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives on the second shift
- Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA)
- Ensure effective review, monitoring of QA and Production Records and escalate as needed
- Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
- Ability to drive positive change in both processes and systems and culture
- Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup
Qualifications and Experience
- BS Degree in Food Science is preferred
- Minimum of 5 years of experience in the Food Industry or related industry
- 2 to 3 years in quality supervisory role
- Demonstrated excellence in driving consistently strong profitable sales growth
- Experience working on Quality Assurance
- Strong written and verbal communication and presentation skills
- Strong Microsoft Office skills
- HACCP Certified & PCQI Certified
- SQF Practitioner, with USDA and FDA experience is preferred
- Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design
- Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process
- Financial and business acumen.