QA and Card Access Configurator

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Traka Americas for a QA and Card Access Configurator.

Part of Global Solutions, Traka Americas isthe manufacturer of one of the world's first electronic key management systems.  We are the global leader in innovative technology for sophisticated, intelligent key management systems and locker solutions. Traka operates in a wide variety of markets such as Healthcare, Education, Commercial Enterprise, Critical Infrastructure, Government, Hospitality & Gaming, and more.

Traka products and solutions solve real-world problems by securing, managing and auditing the keys and equipment at the heart of a successful operation from small business to fortune 100 companies.

Your Role in Keeping the Future in Safe Hands...

As theQA and Card Access Configurator for the Global Solutions division of ASSA ABLOY, you will have the opportunity to become a valuable member of our Operations team, making a genuine, positive impact in the lives of our customers. 

Reporting to the Operations Director, you will take the lead in Traka's communication with internal and external partners/customers on Card Control Access and Reader configuration details.

What you will do...

• Have a functional knowledge of card control access technologies which include but are not limited to Weigand, Open Supervised Device Protocol, MagStripe, Barcode, etc.
• Provide technical and product review to Operations during the final manufacturing stage assuring quality standards are met and documented.
• Have a mechanical aptitude, with logical and analytical faculties, and a grasp of technical methods.
• Take lead on the documentation & reporting procedures of all quality issues in-line with quality assurance processes.
• Test, troubleshoot, and repair equipment while documenting procedures with the goal of process improvement
• Perform as the lead person on the RMA management and warranty hardware processing.
• Support inventory levels for key and locker cabinet hardware and spare parts.
• Prepare, configure & test electronic key/locker hardware and software systems to meet customer work order specification and quality standards.
• Uphold Traka USA's outstanding reputation for delivering superior customer service to retain market edge over competitor products and services.
• Perform other related duties as assigned by management, within your scope of practice.

What we expect of you...

• Ability to work with cross-functional teams to continuously improve internal processes and workflows.
• Ability to diagnose and troubleshoot any electrical/mechanical issues in the production environment.
• Demonstrated problem solving skills and continuous improvement process skills.
• Strong interpersonal skills and the ability to connect with and positively influence all levels of the organization.
• Excellent organization skills with the ability to prioritize and multi-task.
• Good knowledge of Microsoft Office suite including Word, Excel, Access and PowerPoint.
• Knowledge of computer networks desirable.
• Interest in technology and innovation desirable.
• Ability to effectively communicate with internal and external customers.
• Ability to work individually, unsupervised and as part of a team.
• Capability to prioritize multiple tasks and critically think through complex situations.
• Ability to follow operational procedures and work to strict project deadlines.
• Experience in a technical or manufacturing position is desirable.

Physical Requirements

• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols.
• Frequently required to sit, stand, walk, talk, hear, bend and reach.
• Ability to reach with hands and arms.
• Ability to lift, push and pull up to 75lbs regularly.
• Ability to work on your feet for 8 hours per day
• Ability to load and unload trucks as required

What you can expect from us...

• 15 days PTO in addition to federal holidays
• Health insurance
• Dental insurance
• Vision insurance
• 401k option
• Modern office work environment with free drinks and snacks

Application

You can submit your application by clicking 'Apply Now'. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featuring four times in Forbes' most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We're proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.