Success Operation jobs

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CUSTOMER SUCCESS OPERATIONS ANALYST

Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...

CompanyExtrahop
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted a month ago See detail

Customer Success Operations Analyst

Extrahop

United States

Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...

Customer Success Operations Intern

Braze

New York, NY

$24 an hour

Support all aspects of the CS Strategy & Operations team responsibilities. Become an expert in the Customer Success Manager day to day responsibilities and process to better understand and support the team. Analyze usage data and...

Customer Success Operations Lead, Cash App

Afterpay

Atlanta, GA

$127K - $160K a year

Deploy effective partner management tools, methodologies, and communication practices to maximize partner performance, operational efficiencies and customer delight Define and execute customer support industry best practices to ac...

Sr. Customer Success Operations Lead, Cash App

Cash App

Portland, OR

$124K - $157K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Sr. Customer Success Operations Lead, Cash App

Afterpay

Portland, OR

$126K - $159K a year

Develop and maintain governance models for multiple BPO partners, ensuring compliance with operational standards and metric-based goals. Perform strategic reviews and evaluations of partner operations, focusing on continuous impro...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Seattle, WA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

Chicago, IL

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Operations Associate

Athenahealth

Boston, MA

$55.6K - $70.4K a year

Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...

Customer Success Operations Analyst

Zuora

Boston, MA

Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...

Global Customer Success Operations Intern

Model N

Remote

$20 - $22 an hour

Improve existing process documentation using MS Visio to provide users with an easy, high-lelvel view of the process Brainstorm ideas on how to drive process compliance from the delivery team Identify areas of opportunity in curre...

Director, Customer Success Operations

Lyra Health

Remote

$150,000 - $229,000 a year

Lead a high-performing Customer Success Operations Team, fostering a culture of collaboration, accountability, and continuous improvement Model psychological safety, promoting department-wide practice of giving and receiving feedb...

Vendor Success Operations Associate

Bottomline

Portsmouth, NH

$56.3K - $71.3K a year

Focus on both customer satisfaction and continuous seeking out of new opportunities to expand customer relationships. Achieve and maintain proficiency with the capabilities of Bottomline's software-as-a-service applications, as we...

Vendor Success Operations Associate

Bottomline Technologies

Portsmouth, NH

$48.4K - $61.3K a year

Focus on both customer satisfaction and continuous seeking out of new opportunities to expand customer relationships. Achieve and maintain proficiency with the capabilities of Bottomline's software-as-a-service applications, as we...

Customer Success Operations Analyst

Sigfig

San Francisco, CA

Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...

Senior Customer Success Operations and Programs Manager

Webflow

Remote - Oregon, United States

Location: Remote-first (United States; BC & ON, Canada). Full-time. Exempt status. The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The ranges shared below may...

Operations Success Manager - BuildOps

Modigent

Remote

$81.8K - $104K a year

Responsible for the analysis, continuous improvement, and sustainment of the IS/Service system of record as it supports the Modigent business system. Responsible for understanding and transferring knowledge regarding how informati...