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CUSTOMER SUPPORT ENGINEER

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

CompanyFiremon
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Associate Solution Engineer

Cyberark

Denver, CO

Self-driven with the ability to learn new technical topics independently.. Develop technical knowledge of CyberArk and associated technologies.. Present CyberArks technical value proposition to customers and partners effectively....

Solutions Engineer, Strategic - East

Cyberark

United States

Technical pre-sales support. Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers. Present CyberArks technical value proposit...

Network Support Engineer II

Georgia Institute Of Technology

Atlanta, GA

Job Title: Network Support Engineer IILocation: Atlanta, GeorgiaRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 271478About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality stud...

Technical Support Engineer

Menlo Security

United States

They include Vista Equity Partners (Vista), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.Qualifications: 2 to 4 years of experience in customer support in enterprise cloud/network security, or IT admins...

Technical Support Engineer

Monarch Money

United States

Develop a deep understanding of the Monarch app.. Help the Customer Success team when users have technical issues related to using the product or their financial data.. If necessary, provide direct support to users on technical/pr...

L1 Support Engineer

Xoi Technologies

Remote

Proactive team member with a great attitude. Resolve software and technical questions for customers efficiently and effectively. Own customer technical support issues from beginning to end including regular and clear communication...

Associate Technical Support Engineer

Spot Ai

United States

Providing world-class customer service for an innovative Video Intelligence company. Identifying, prioritizing, diagnosing, and solving technical problems for customers across the stack: network, appliance, and application layers....

Hardware Solutions Engineer

Flock Safety

United States

Bachelors of Science in Electrical Engineering, or related field with 3+ years experience. Experience in Applications, Solutions, or Systems engineering, preferably in the development of IoT, smart-cities, mobile, or camera electr...

Cloud Solution Engineer - Platform Reliability Engineer

Procter & Gamble

United States

Maintain and enhance the infrastructure under the AI Factory Platform, ensuring its scalability, security, and resiliency. Develop and maintain Terraform blueprints and oversee their implementation across the ecosystem. Define and...

Security Solutions Engineer

Allied Universal

Lorida, FL

5+ years experience in Electronic security systems design / engineering. In-depth knowledge of security system design best practices and product applicability, including products like:Video surveillance and related technologies (A...

Cloud Solutions Engineer SME

Saic Motor

CHANTILLY, VA

Support the design and plan of a multi-cloud solution architecture on multiple fabrics. Manage and oversee the provisioning of the cloud solution infrastructure. Collaborate on the design for security and compliance. Manage implem...

Integration Solutions Engineer

Restaurant365

United States

A customer-facing role identifying and bringing on new integrations within the largest restaurant brands in the world.. Hunt and sell new integrations, most importantly, point of sale integrations, with 500+ location restauran...

Solutions Engineer - FreeWheel

Pix11

New York, NY

Degree in STEM, or equivalent practical experience. Priority will go to experience working within advertising and media industry. Specifically FreeWheel product knowledge. Experience working in advertising technology, SaaS role, c...

Solutions Engineer - FreeWheel

Pix11

New York, NY

Degree in STEM, or equivalent practical experience. Priority will go to experience working within advertising and media industry. Specifically FreeWheel product knowledge. Experience working in advertising technology, SaaS role, c...

Sr. Solutions Engineer - SLED

Netskope

Atlanta, GA

United States, Georgia, Atlanta

Objective #1 is to exceed our sales targets. Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO). Construct best practices for presentatio...

Sr. Solutions Engineer - SLED

Netskope

Miami, FL

United States, Florida, Miami

Objective #1 is to exceed our sales targets. Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO). Construct best practices for presentatio...

Sr. Solutions Engineer - SLED

Netskope

Raleigh, NC

United States, North Carolina, Raleigh

Objective #1 is to exceed our sales targets. Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO). Construct best practices for presentatio...

Support Engineer (L2)

Sky Systems, Inc

East Hanover, NJ

Implement maintenance program and repairs including trouble shooting of equipment andsystem malfunctions, insuring compliance with current good manufacturing practices(cGMP).e. Act as an advisor to area supervisors: become activel...

Solutions Support Technician III

Canon U.s.a., Inc.

Burlington, NJ

401(k), profit sharing

An experienced support professional, capable of resolving a wide range of technical issues including networking, software, and hardware solutions. This role requires a focused individual who can prioritize and manage their workloa...

Solutions Support Tech III (Hybrid WFH)

Canon U.s.a., Inc.

Burlington, NJ

401(k), profit sharing

An experienced support professional, capable of resolving a wide range of technical issues including networking, software, and hardware solutions. This role requires a focused individual who can prioritize and manage their workloa...

Data Solutions Engineer

Publicis Groupe

Chicago, IL

Be a key contributor in delivering critical business features with a passion for big data technologies. Analyze client files via Linux commands using command line interface (LCI). Build and maintain data quality services with Pyth...

Solutions Support Tech II (Hybrid WFH)

Canon U.s.a., Inc.

Burlington, NJ

401(k), profit sharing

An experienced support professional, capable of resolving a wide range of technical issues including networking, software, and hardware solutions. - Utilizes strong technical skills and training on Canon hardware and software solu...

Systems Support Engineer Senior

Georgia Institute Of Technology

Atlanta, GA

Job Title: Systems Support Engineer SeniorLocation: Atlanta, GeorgiaRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 271249About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality...

Chief Solutions Engineer / Architect

Saic Motor

RESTON, VA

Leverage domain expertise, develop comprehensive understanding of customer requirements and lead the development of a complete and highest-rated technical solution and price competitive proposal. Participate in development of solu...

Senior Solutions Engineer

Craft.co

United States

Lead pre-sales engineering engagements with clients. Supporting bids ranging from $200k-1m+. Conduct technical presentations to demonstrate how Craft products will meet client needs. Support RFP/RFI & proposal processes. Take the...

Senior Support Engineer

Railroad19

United States

We are a U.S. Based All-Remote Company. We pride ourselves on developing customized software solutions and software development services. Our team is not just a team, but a specialized group of developers and architects who are...

Support Engineer - Asset Management

Frontline Education

Remote - United States

Apply problem definition methodology and techniques to help clients define the scope of software problems.. Understand and apply the administration, implementation and/or modification of Frontline Education software, particularl...

Senior Power Conversion Systems Solutions Engineer

The Aes Corporation

Colorado, United States

They will provide guidance on selection of equipment used in our GW-scale clean energy fleet, find opportunities for innovation with our plant design, lead evaluation and support testing of new technologies, and work closely with...

Desktop Support Engineer (On-site, Greater Philadelphia Area)

Ellucian Company

Media, PA

The Technical Support Specialist provides Level 1 technical assistance and general support for our computing environment at the main campus and branch campuses as needed. This assistance is both on the phone and in person as need...