Service Desk Agent jobs in District Of Columbia, DC

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SERVICE DESK AGENT

Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collab...

Company	Peraton
Address	Washington, DC
Category	Information Technology
Salary	$66,000 - $106,000 a year
Job type	Full-time
Date Posted	4 days ago See detail

Service Desk Agent

Peraton

Washington, DC

$66,000 - $106,000 a year

4 days ago seen See more...

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Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

a month ago seen See more...

View all - jobs in Arlington, VA

Service Desk Technician

Totally Joined For Achieving Collaborati

Washington, DC

Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...

4 days ago seen See more...

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Service Desk Manager

Bae Systems

Washington, DC

$112,420 - $191,070 a year

Manage the performance of the Service Desk team, to include performance reviews, establishing goals and objectives, prioritizing work, and hiring, training, and counselling Manage the Service Desk, to include handling user request...

4 days ago seen See more...

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Front Desk Agent

Alexandria Hotel Company Llc

Alexandria, VA

Manage reservations and check guests in and out using a computerized system. Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments...

4 days ago seen See more...

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Student Service Desk Technician

University Of Maryland

College Park, MD

$42.3K - $53.6K a year

Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues. Diagnose and resolve technical problems related to computer systems, software applications, printer...

4 days ago seen See more...

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Hotel Front Desk Agent

Alexandria Hospitality Llc

Alexandria, VA

$15 - $17 an hour

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exac...

7 days ago seen See more...

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Front Desk Agent

Hilton Alexandria Mark Center

Alexandria, VA

Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel fac...

7 days ago seen See more...

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Front Desk Agent

The Westin Tysons Corner

Falls Church, VA

$29.8K - $37.7K a year

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and loc...

7 days ago seen See more...

View all - jobs in Falls Church, VA

Customer Service Representative /Front Desk Staff

Elite Root Canal Specialties

Greenbelt, MD

$18 - $21 an hour

Maintenance of the records of patients. Scheduling of patients. Accounts receivable. Maintaining appearance and order of dental office. Presentation of financial treatment plan options. Recall/re-care system....

5 days ago seen See more...

View all - jobs in Greenbelt, MD

Guest service agent

Rosewood Hotels & Resorts

Washington, DC

$31k-41k (estimate)

Personally meet and greet our arriving guests at curb-side; opening car doors and securing their luggage and personal items prior to check-in. Maintain complete knowledge of and comply with all departmental policies, service proce...

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Guest service agent

Pm Hotel Group

Washington, DC

$31k-41k (estimate)

Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates t...

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Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

2 months ago seen See more...

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Service Desk Agent jobs in District Of Columbia, DC

SERVICE DESK AGENT

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