Service Desk Agent jobs in District of Columbia
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SERVICE DESK AGENT
Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collab...
| Company | Peraton |
|---|---|
| Address | Washington, DC |
| Category | Information Technology |
| Salary | $66,000 - $106,000 a year |
| Job type | Full-time |
| Date Posted | 4 days ago See detail |
Service Desk Agent
Peraton
Washington, DC
$66,000 - $106,000 a year
Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collab...
4 days ago seen See more...
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Service Desk Technician
Totally Joined For Achieving Collaborati
Washington, DC
Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...
4 days ago seen See more...
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Service Desk Manager
Bae Systems
Washington, DC
$112,420 - $191,070 a year
Manage the performance of the Service Desk team, to include performance reviews, establishing goals and objectives, prioritizing work, and hiring, training, and counselling Manage the Service Desk, to include handling user request...
4 days ago seen See more...
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Guest service agent
Rosewood Hotels & Resorts
Washington, DC
$31k-41k (estimate)
Personally meet and greet our arriving guests at curb-side; opening car doors and securing their luggage and personal items prior to check-in. Maintain complete knowledge of and comply with all departmental policies, service proce...
a month ago seen See more...
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Guest service agent
Pm Hotel Group
Washington, DC
$31k-41k (estimate)
Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates t...
a month ago seen See more...
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