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SENIOR CUSTOMER SUCCESS MANAGER - COURSERA FOR GOVERNMENT

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

CompanyCoursera
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 weeks ago See detail

Senior Customer Success Manager - Coursera for Government

Coursera

United States

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

Customer Success Manager New

Movista Inc

Bentonville, AR

$70K - $88.7K a year

Own overall relationship with assigned customers to provide leading practices, configuration, education and documentation for long-term Customer Success. Provide hands-on application configuration and training as customers go thro...

Senior Customer Success Manager

D2L

Remote - Oregon, United States

Manage key strategic D2L customers, with a focus on developing strong, referenceable relationships Develop and manage a Customer Success Plan with the customer that articulates Customer Success goals, Customer Success measurement...

Senior Customer Success Manager

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

Senior Technology Manager, Retail Services and Sales & Customer Support New

Rei Recreational Equipment Inc

Seattle, WA

Lead a team of software engineers in the design, development, and delivery of high-quality software solutions Set technical direction and goals for the team Collaborate with architecture, business, infrastructure & operations team...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Senior Customer Success Manager, Public Sector

Adobe

Virginia, United States

Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Customer Success Senior Manager

Holcim

Nashville, TN

Fostering and maintaining a positive and motivating continuous improvement team mindsetand culture;. Best-in-class process development and execution;. Critical KPI development, tracking and delivery;. Strong relationships with in...

Customer Success Manager New

Moody's

New York, NY

Sales & Marketing. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Drive the "White Glove Service" culture for the Digital Insight - Customer Engagement team. Demonstrate success in growing client engage...

Digital Marketing, Senior Manager – National Customers New

Pepsico

Purchase, NY

$114,700 - $192,100 a year

Own the Digital Marketing agenda at key Global Customers, directly integrated into the Customer Marketing Teams and Customer Sales Teams. Establish and lead key senior relationships at the customers, bringing to life strategic bra...

Senior Manager, Analytics & Client Success

3Si

Seattle, WA

$135,000 - $165,000 a year

Manage all client engagement and relationship management throughout the client lifecycle (pre-implementation, implementation, post-implementation). Build and maintain strong relationships with senior client executives, understandi...

Senior Manager Sustainability Reporting & Customer Requests

Biospace

Washington, DC

Strategic review of reporting expectations and disclosures from investors and priority rating agencies; benchmarking with peer companies; review of upcoming regulations, trend spotting. Identify topics and data for inclusion. Inte...

Data-savvy Customer Success Manager for an AI Company - US Remote

Thematic

Milwaukee, WI

$80,000 - $100,000 a year

Have 4+ years of experience in software company (preferably SaaS). Have significant work experience directly for, or supporting, large ($1B+) and complex organizations. Help our customers ramp into Thematic quickly and get incredi...

Manager, Mid-Market Customer Success

Muck Rack

United States

Attract, hire, onboard, coach and retain top Customer Success managers. Motivate, inspire and mentor your team members to achieve strong quarterly results. Manage recurring revenue and deliver high on-time renewal rates. Help craf...

Customer Success Manager, iGaming

Paysafe

Jacksonville, FL

Building and maintaining strong, long-lasting customer relationships. Developing a deep understanding of customer needs and requirements. Ensuring the timely and successful delivery of solutions according to customer needs and obj...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Customer Success Manager

Curv Group Llc

United States

KeySmart . Statik . Floatie Kings . Create Custom Molds. Approach existing clients through telephone, email, and social media to understand and meet their needs.. Demonstrate strong interpersonal skills, consistently providin...

Customer Success Manager, (Remote US)

Profisee

Alpharetta, GA

$97.8K - $124K a year

You will work across Profisee teams, functions, and our VAR partners to ensure that both new and existing customers are leveraging Profisee to deliver tangible business value: increased revenue, decreased cost, or decreased risk....

Customer Success Manager - Healthcare Accounts

Kontakt.io

Remote

$77.9K - $98.7K a year

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...

Enterprise Customer Success Manager

Newsela

United States

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

Senior Manager, Customer Development

Aspire Bakeries

Massachusetts, United States

Overall Account responsibility for targeted accounts. Assist to obtain and exceed current budget and profit goals. Manage existing business through continuous improvements of opportunities at the bakery and customer levels. Ass...

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

Customer Success Manager

Open Up Resources

Nashville, TN

$80,000 - $95,000 a year

Grow existing customer base through cross-selling and upselling. Maintain a high renewal rate for all existing accounts. Cultivate customer relationships through timely meetings; ensure customer satisfaction through excellent cust...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

Customer Success Manager

Emergent Software

United States

Up to $6,000 a month

Work closely with other talented account executives and consultants. Join a fast-growing Twin Cities based technology company with a great reputation. Sell cutting edge technology solutions solving complex business problems with c...

Customer Success Manager - GOV West

Fortive

Remote - United States

Plan and carry out sales activities to agreed budgets, sales volumes, values, product mix and timescales. Actively use and support CRM and funnel growth by creating new contacts, lead management, adding new opportunities and updat...

Enterprise Customer Success Manager

Smarsh

New York, NY

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...