Operational Excellence Manager jobs in Massachusetts

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HEAD OF OPERATIONAL EXCELLENCE

Develop and refine digital operations to ensure superior user experience for external stakeholders, leveraging Takedas technological infrastructure. Uphold rigorous standards of quality and compliance within all digital external...

CompanyBiospace
AddressCambridge, MA
CategoryInformation Technology
Job typeFull time
Date Posted 3 weeks ago See detail

Head of Operational Excellence

Biospace

Cambridge, MA

Develop and refine digital operations to ensure superior user experience for external stakeholders, leveraging Takedas technological infrastructure. Uphold rigorous standards of quality and compliance within all digital external...

Global Contact Center Operational Excellence Lead

Biospace

Cambridge, MA

Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...

Senior Director, Operational Risk Management

Grupo Santander

Boston, MA

Senior Director, Operational Risk ManagementCountry: United States of AmericaThe Senior Director, Operational Risk develops and maintains an effective Operational Risk program focused on the firm's maintenance of the Operational R...

Manager, Operational Risk Management, Private Markets

Manulife And John Hancock

Boston, MA

Support/ deliver to facilitate the effective implementation of an Operational Risk framework within the Manulife Investment Management Private Markets/ GA segments. Support the Risk and Control Self-Assessment process: documentati...

Senior Director, Operational Risk (First Line) - SLC Management

Sun Life Capital Management

Wellesley Hills, MA

Lead the identification, assessment, and mitigation of Operational Risks. Collaborate with various business leaders to address specific risk issues, assess solutions or mitigation activities, and develop remediation plans. Design,...

Senior Director, Operational Risk (First Line) - SLC Management

Sun Life Financial, Inc.

Wellesley Hills, MA

Lead the identification, assessment, and mitigation of Operational Risks. Collaborate with various business leaders to address specific risk issues, assess solutions or mitigation activities, and develop remediation plans. Design,...