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It Service Desk Lead jobs

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TECHNOLOGY OPERATIONS - IT SERVICE DESK SUPPORTING HOME LENDING

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

CompanyJpmorgan Chase & Co
AddressColumbus, OH
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Technology Operations - IT Service Desk supporting Home Lending

Jpmorgan Chase & Co

Columbus, OH

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

2 months ago seen See more...

IT Service Desk Technician, Level 1 - Community Credit Union

Your Smartsource

Santa Cruz, CA

The ideal candidate will have solid technical knowledge / experience and be able to communicate effectively, understand the problem and explain its solution succinctly. Qualifications: At least 3 years of IT-related experience in...

2 months ago seen See more...

IT Service Desk Officer

Dll

Wayne, PA

$56,263.45 - $84,395.17 a year

Call intake - Engage customer base through the intake of calls into the Service Desk and attempt to resolve these immediately and escalate the issue/problem to the proper tier 2 and 3 supporting departments when the restoration is...

2 months ago seen See more...

IT Service Delivery Lead

Saic Motor

Virginia, United States

Active TS/SCI clearance with polygraph Bachelors degree in business, engineering, computer science, or related technical field. Minimum of ten years of experience directly related to IT services. Experience managing technical/sup...

a month ago seen See more...

Service Desk Representative | IT | Full Time | Metro Detroit

Henry Ford Health

Rochester, MI

High School Diploma or equivalent required. Some college, or 1-2 years of vocational technical training, or an Information Technology/Support industry certification. Associate's degree or higher (Information Technology, Informatio...

a month ago seen See more...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

a month ago seen See more...

IT Help Desk Lead

Ifm

Malvern, PA

Respond to technical support requests, troubleshoot and resolve technical issues, and provide advice and guidance to customers. Collaborate with other IT teams to resolve complex technical issues and escalate issues as necessary....

a month ago seen See more...

Service Desk QA Team Lead

Doosan Bobcat North America

West Fargo, ND

Join our team!

Monitor and assess the quality of customer interactions across contact center channels including chat, phone, and electronic forms. Provide training and onboarding to new and existing team members in the areas of customer service,...

2 months ago seen See more...

IT Resiliency Service Lead

Reyes Holdings, L.l.c

Des Plaines, IL

Support the Service Manager IT Resiliency to determine the technical and operational aspects of all organization-wide disaster recovery plans, processes, and procedures to identify gaps and ensure continuous improvement and matu...

2 months ago seen See more...

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What companies are hiring for It Service Desk Lead jobs?

The top companies hiring now for It Service Desk Lead jobs are Summit 7 Systems, TeamLogic IT, TEKsystems,

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